123-reg Reviews

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Issue sorted as suggested

Contacted 123Reg who manage a number of my business domains Razvan-Gabriel was extremely helpful and advised the issue would be sorted within 24-48 hours which it has been

I needed some expert advice and Steven

I needed some expert advice and Steven was able to provide this clearly and efficiently Great Customer Service

Billy from Technical support saved my day

After days of trying to reset a main password no fault of 123 reg We just called Tech support within 5 seconds our call was answered and within 2 minutes Billy guided us through the reset process Absoulety fantastic service Thank you and we will remain your long term Customer

Fabulous support from marion

Just had fabulous support setting up hosting and domain name with 123 reg Can not recommend enough The lady Marion was 1000 top class patient and her customer service was unbelievably brilliantThank you marion

Awesome customer service experience

I had an issue renewing my domain using Paypal This is the first time I ever had an issue in all my years using 123 Reg I was connected with Roxi via the live chat Roxi was really quick in understanding my issue coming up with a solution and resolving everything It was all round just perfect customer service Roxi rules

Recruitment company

I have a recruitment company Ronald Mills we were t trying to transfer over the domain name and emails Our emails were down for a couple of days very stressful time I m not very IT savvy however Michael Mihai Cristian in inbound sales and support was absolutely amazing he guided me though everything he was very patience and didn t finish the call until I was happy with everything His customer service and knowledge was outstanding We need more advisers like him Thank you

Good service

Have always had a good service from this company It s a bit slower on the chat site as they are currently making improvements but I was given a 48hr response window and was contacted in that time Roxi was my contact and she completed what I asked for in no time at all I would recommend this company

Excellent customer service and very quick

I had an urgent query so used the live chat and got through to Marian who was so helpful and understanding We managed to rectify my issue very quickly and was a real pleasure to speak with Marian Definitely recommend

Alex is the most amazing customer

Alex is the most amazing customer service person I have ever dealt with Alex is super helpful patient understandingHonestly this guy deserves a raise Thank you so much Alex for helping me with my website issue I would not of been able to sort it without your help

Helpful service

Alexander was very helpful on the phone He ensured I was only paying for products and services my business needed and gave me some one to one support about how to start building my website He was patient and explained things well