RatingFacts is an independent review platform and is not affiliated with 1stscenic (1stscenic.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse
Customer experiences with 1stscenic are highly polarized, with a roughly equal number of very negative and very positive reviews. Negative reviews consistently cite rude, aggressive, and unprofessional staff behavior. Several customers reported poor workmanship, including a leaking conservatory roof and general poor quality installations. One review mentioned that the company was inadequately insured for damage caused during work. In contrast, positive reviews highlight excellent customer service, particularly under new ownership. Customers praised the friendly, professional, and hardworking installation teams. The quality of installed products, such as doors, windows, and guttering, was often described as outstanding and transformative. Many positive reviewers noted that work was completed on schedule, within budget, and with thorough cleanup. Overall satisfaction is very high among recent customers, with many recommending the company. However, the significant number of unresolved complaints suggests inconsistency in service delivery and quality control.
Last updated 4 months ago