4x27 Reviews

Claim

Awful service - never again

I ordered a taxi beforehand to go to the hospital The order was approved and I got the confirmation in the app At the expected time I was waiting for my taxi but no car arrived When I called the customer service of 4x27 I was greeted by an unpleasant lady who informed me that she had no car to send to me I asked her why my trip was still confirmed in the app and why they hadn t informed me beforehand She told they didn t bother themselves informing their customers about any cancellation And when I asked her what I was supposed to do to arrive to the hospital on time she replied call another taxi Awful experience awful service the only conclusion I made - you can never rely on this company especially if you need to arrive somewhere at exact time hospital airport etc Never order this taxi to avoid such experience

I m very disappointed with this

I m very disappointed with this company They are very low responsibility for the customer I was called them to book the taxi to go to train S nderborg station from yesterday evening to picke me up today at 7 am I getting the message confirms about the taxi will come to pick me up But sadly the taxi not coming and I was waiting until I called them again to check for me taxi But they said everyone is busy right now is mean no one will come to pick me up They have no responsibility at all I almost late for the train And they not even apologize or call to check me I wouldn t recommend everyone to use this company for taxi Very Low quality and not responsible

Worst ever experience with taxi

Worst ever experience with taxi I called at 8 01 for taxi standing in the Amagerbro metro station due to metro issue and they promised they will send taxi in 10 min I got sms registered with my name and address I called again at 8 10 they said the taxi is on way I called 8 15 apparently taxi driver picked up someone else not sure how they check the passenger s name based on the request And They promised to send another one I called at 8 25 and they said they don t have any taxi even they didn t send the second one as they promised From point of view Not honest with customers keep customer waiting for them poor customer checking and poor coordination with customer

Long waiting time and additional 7 min delay

Long waiting time and then another 7 minutes late Car comes slowly as driver had all the time in the world did not even bother to say sorry Customer service not helpful at allWe call taxi when we are in hurry to get somewhere not because i have all the time and money of the world to spare on driving around in taxiVery unsatisfied customer today

Cancelled pre-order

Pre-ordered a taxi for the coming night at 2 30 to get me to a flight connection in Aarhus in their app Booking was confirmed received reminder again at 2 00 At 2 23 received a call that there is no taxi to pick me up and they cancelled No offer of compensation

Taxi 4x27 cannot be trusted they try to trick people

I ordered a Taxi from 4x27 app on a Sunday and was promised a price for the trip from my home to the airport for 450 DKK When the Taxi arrived he did the ride as agreed but when arriving at the airport the Taxi driver demanded a price of 1000 DKK without informing or giving a reason for the more than double price increase I highly recommend not using this company as they can be trusted with their prices and their taxi drivers aim to trick you

Never take this taxis

The taxi driver agreed on an amount after I showed him the address on the gps and when we arrived he wanted to charge almost the double and just saying it was far Then he took my debit card and throw my luggage out of the car and drove away stealing my card Horrible experience

They drove into our bike and drove away

Didn t drive with em but they drove hazardously and crashed into our bike and drove away Severall witnesses and a broken bike and most likely damages on the taxi since our bike now has stretches of yellow paint and the company refuses to pay damages because we couldn t give a licence plate on the taxi that quickly drove away after damaging our property - only specific time date witnesses and damages

Worst taxi in Denmark don t use this service please

Worst experience ever this star is going for liars i reported a incident with a taxi super serious cause this can be you sick I was in the station taking a taxi a Short distance but with diskusprolaps so it was super painful i needed help more than nothing and this inhumane person have through my stuff I couldn t carry for myself to the floor and started to scream at me to get down of the car like if I was a piece of thrash Not even any dog in DK are threatened like that to leave the car this was offensive violent and humiliating and then i communicated with the company they really don t care and this never answered and today they told me why I text if they had a talk with the drive first of all I have the number of the car But no one s has comunicate with me so who have you talked with If you lie at least put more attention worst company in Denmark shame on you

Disgraceful and disturbing encounter

I have previously used this company but this review is based upon an encounter with one of your drivers today To the driver who I met in Amager today number plate BB98712Not only did you nearly run over a cyclist when you mounted the bike-lane You also deeply distressed a family when you attempted to park so close to us yes less than 20 cm and we asked you not to When parking up we used our horn as you came too close Mind you you didn t have to as there were plenty of spaces in front of us and behind us You came out of your car aggressively walking to our car and started shouting at my mother - bear in mind she was not the one who had parked her car right up against yours when there were plenty of other spaces You then caused a scene and refused to drive forward despite us telling you that you didn t have to drive that close We got it all on video and will be reporting your aggressive and deeply Unacceptable and disgraceful behaviour to your employer