8a Reviews

Misleading and dishonest

Returns take forever and you also have to pay for postage My fault here as I should ve checked the guideline for returns I ordered few items from 8a ro and 1 of the items was the size I ordered S but way too large for an S I had to send the parcel to a different city from there it will be collected by a different courier and sent to Czech Republic I find the entire process very long and very unpleasant Yes everything it s cheaper than on other sites but if you have to return something not so cheap and simple not to mention the 14 days you have to wait to get your money back from the day they receive your parcel so all together 1 month waiting time for a refund Honestly I rather pay a little extra for the products and have a free and easy return in the future if needed

Horrible in every respect

First they don t include a size chart for their products which is especially bad as some of the products they sell are sized differently as usual Of course this is also the fault of the brands they sell but as this site sells these products the site owner should make their customers aware of size differences I have worn shoes size 37 for over 20 years now without exception this size was good for me except for the shoe I ordered from here - which should have been sized 36 5 Second they don t replace wrongly sized products so if you want to return it you have to pay for posting It takes a long time until you get the money back

Don t buy equipment from them

Horrible in every respect I ordered from a local branch of this site in another country I had to return the product because it was faulty First of all I had to pay for postage Second it took them 7 days to send the product to Poland from their local warehouse Third it turned out today that they are in a 38-day delay with registering returns And even after registering my return it is usually 5 days until they transfer the money back So it is at least 2 months until I get my money back if I get it back at all Do yourself a favor avoid this scammy site

Not recommended

I will no longer buy equipment from this e-shop They rejected my complaint while the product is clearly defective In addition the complaint lasted more than a month If I will buy anything from them it will only be clothes

NEVER EVER

Product arrived with very damaged packaging it looked like it was used before and re-packed Customer service did only offer return which was not helpful as the product was urgently needed as a gift but not a small discount

This shop is a scam

This shop is a scam - I tried to place an order and they gave me a rebate They canceled the order and asked me to place a new order with full price They claim the Apple Pay doesn t work even though the payment goes through Avoid this scam

Disappointing customer service

My mom bought climbing shoes for my daughter and as it was a Christmas present she did not give it to her to try on when we discovered the size was too small and she needed a size bigger they refused to exchange as it was more than 30 days shops here Czech always extend this before Christmas and returns can be made in January as many times you buy Christmas presents that you don t want the person to see before we are quite disappointed with the way they behaved especially after the initial call they said it should not be a problem to exchange but then they just refused to help we won t buy anything from them anymore

Great prices and extremely quick

Great prices and extremely quick delivery I ordered twice from their site and I will much more in the future