Absolute-snow Reviews

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3.57
140 reviews
Great Rating
Based on 140 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
I

I bought a pair of walking boots

I bought a pair of walking boots Unfortunately there was an issue with the gortex lining These boots were under the manufacturer s warranty so I was sent a tracked returns label The matter was resolved by Absolute Snow customer service team to a favourable outcome Thank you for being a great company to deal with
C

Excellent and efficient service

Excellent and efficient service Phoned to check make and size of ski crampon H the phone was answered immediately and it took 2 minutes to confirm and order Thank you
S

Excellent company

I received 5 customer support from both Ellie and Rianna who made returning my item and sorting my issue extremely easy Will definitely order from Absolute Snow again
J

BEST UK SNOW WEBSITE AROUND

I ve been ordering from absolute snow for around 5 years now and have had so many things from them from boards and bindings to clothes and accessories Every single order has been perfect fab prices the best in the UK by far and fast delivery Any time I ve had to contact them at all they ve been so helpful and you get an answer almost right away I ll continue to support this company ongoing and highly recommend others to use Absolute Snow too Best ever
J

Absolute Legends

Absolute Legends Had an issue with an order a few days before heading out They went above and beyond to sort the issue and ensure it arrived on time Amazing service
B

Great experience

I have ordered quite a lot of items from absolute snow over the last few months for an upcoming ski season and all I can say is that absolute snow have been brilliant Everything is always well packaged and they keep you constantly updated on the status of your parcel I have contacted absolute snow once for advice on jackets and ski trousers they gave great advice from their own experiences and I felt like they really wanted to help which you can t say about a lot of online stores Very pleasant experience
A

Excellent service and product

I made an Order on a Sunday night and accidentally made multiple ordets for The item On contacting Absolute Snow They immediately put my mind at rest and sorted out my muddle My wanted order was sent and arrived Well packaged and Quickly safely with me being informed of progress throughout This has been Excellent service and I wouldn t hesitate to use or recommend Absolute Snow in The future
I

Best customer experience I ve had

Ordered an expensive sleeping bag yesterday and it arrived today A few hours after purchase I saw it being on sale somewhere else for 120 less and was a bit annoyed with myself I called Absolute Snow this morning and they picked up without putting me on hold I explained the situation and they offered a price match I emailed them the details and a few hours later said they d refund me the difference Probably the best customer experience I ve had
J

Great customer service

Very happy with this retailer Unfortunately an item I ordered ended up being out of stock so my order got stuck Josh from customer support provided multiple resolution options quickly and I m more than happy with the replacement item that was delivered instead
J

Very good experience

Great walking shoes at very good prices Fast delivery Excellent customer service with human available by phone Sadly the brand of shoe I chose was too narrow for my feet so I needed to return Was kept fully updated during returns process and refunded within 3 days of posting Would highly recommend Absolute Snow

About Absolute-snow

Love the mountains? So do we! Shop the latest snow gear from top brands! Free delivery on orders over £100 & expert advice from passionate outdoor enthusiasts.

United States

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