Affordablemobiles Reviews

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Thomas

2 years ago

It is a good service

It is a good service item was delivered promptly etc would have been 5 star if it didn t appear as if the insurance was 3 when it s 3 on top of base insurance cost from what the insurance company told me

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Jane

2 years ago

I didn t give 5 stars because stars because you

I didn t give 5 stars because you started my billing contract before I d even received my new phone Plus my original order was not available and I had to change the colour or wait weeks However your communication was good and I took delivery which I had to sign for and he was on time

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S W

2 years ago

Quick easy ordering process just delivery needs sorting better

Quick process to order over the phone very long time waiting for them to answer the phone and online chats On thing they don t tell you is that your first payment isn t straight forward price you think they charge you two different prices even though my phone wasn t connected until a week after it was first sent out for delivery which I missed twice due to last minute notification of day and time So I m paying for a phone that was sat in a depot and not being used Delivery needs to be arranged a lot better you can t change any details to make sure you actually get it Good deals and offers for new phones

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TJ

2 years ago

Great deals Hard to Contact sometimes

I ve honestly found getting a phone contract from Affordable Mobiles really quick affordable and reliable It s been a great experience so far and I got an insane deal on my phone contract too however getting in touch with their support team was a little difficult - they use a chat system that does not hold your place in the queue or link with your email so you can pickup at a later time The wait times were quite dramatic but that may have been just a flook moment Outside of that they ve been great

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J SEGAL

2 years ago

Quick to resolve order issues

Ordered an iPhone SE and unfortunately it was defective when I first switched it on A bit annoying and I was a bit nervous as the live chat response tone didn t fill me with confidence that it was all going to be resolved but all credit to them they quickly remedied The return was hassle free and they promptly sent out a replacement which arrived within the week A few days later without any chasing they refunded the cost of the return postage directly into my bank account These things can happen with electronics I guess and most importantly was how they responded Fair play they resolved it all promptly and without chasing or fuss

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Mrs Linda Walker

2 years ago

Amazing service

Amazing service phone arrived within two days HOWEVER I inadvertently ordered another phone by mistake So two phones arrived together I telephoned the number on the package and spoke to a very nice lady explained what had happened She told me to send the spare phone back unopened And she said the account would be cancelled She then told me that she would arrange for a label and return instructions to be emailed to me That was last Saturday and I m still waiting Hopefully customer services will sort out when I r8ng them today

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T Rayment

2 years ago

3rd phone and will be back for my next

This is the 3rd phone I ve had from Affordable Mobiles and can t fault the ease and speed of service Having checked my current provided I saved 10 per month and got 24 mth contract I wanted instead of 36 which seems to be being pushed elsewhere Small issue of the screen protector I ordered arriving broken but contacted hel and they gave me a refund to purchase one elsewhere without any bother

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Komal

2 years ago

Fast

Fast efficient service Got a great deal too

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Gary Edwards

2 years ago

Overall a good experience

Overall a good experience really quick at sorting the phone contact out very impressed Only downside was affordable Mobiles were offering 300gb on their website but in reality only 150 came with the contract so a bit of false advertising going on there

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Simon

2 years ago

Better contracts than the mobile supplier

2 year contract on 02 02 will only give three year contracts so loads cheaper can t complain with that

Rated 3.57 out of 5 by 140 Happy Customers

It is a good service

I didn t give 5 stars because stars because you

Quick easy ordering process just delivery needs sorting better

Great deals Hard to Contact sometimes

Quick to resolve order issues

Amazing service

3rd phone and will be back for my next

Fast

Overall a good experience

Better contracts than the mobile supplier

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