AI Review Summary
Based on 140 reviews
Customers frequently highlight easy online processes, competitive pricing, and helpful service as strengths of Ageas insurance. Many reviews praise the simplicity of renewals, quick claim settlements, and responsive customer support. Conversely, common complaints include unexpected price increases, poor communication, and issues with claims handling or policy changes. Some users also report frustration with system errors and rigid processes.
What customers love
- Easy online process
- Quick claim settlement
- Simple renewals
Common concerns
- System errors
- Claims issues
- Rigid processes
Last updated 1 month ago
F
Fiona Burn
Very easy to set up new car insurance online and price was very competitive for the cover I wanted Good experience
D
Danni
Easy insurance company
Easy insurance company Started with the through compare the market but very happy overall
M
Mr Andrew Brace
Change of vehicle details
After purchasing a new car I needed to change my policy details this process was so easy just had to enter my new details and basically that was it super easy and hassle free
J
Jen Hamley
Great renewal price and very easy to
Great renewal price and very easy to find all the details Easy to use account and a friendly and helpful tone in all the communications It s rare to be rewarded for staying with a company I normally have to shop around every year Not this year Ageas made it easy to stay
R
Robert Petrie
Great service and very easy to renew
Very easy to follow and renew
S
stevieb
Great service and an affordable quote
Great service and an affordable quote yet again beating comparison websites by a good few s
M
Mary Ellis
Easy to do car insurance
Easy to do very helpful agents listened to what I wanted
B
Brian Macfarlane
Above and about right
Simple easy to understand and help pointers in the right places
C
Consumer
Brilliant insurance company
Brilliant insurance company Okay sometimes I had to keep calling to speed things up but after someone hit my car and it was deemed as a total loss a week later just by photos and within 2 hours of calling I got a good value for car over what I expected and I received payment that day I didn t loose my no claims and no excess as they said it was not my fault Had cctv as proof Thankyou and highly recommend
D
Dan Docherty
Brilliant customer service one phone call claim settled
Amazing service handling my claim I made one phone call to report my claim and was amazed that by accepting to go to a video call whist on the same phone call the claims handler inspected the damage accepted the claim and confirmed that payment less my excess will be paid within the next 3 to 5 days Brilliant customer service
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