Alandayvw Reviews

New VW from Alan Day City

Picked up my car yesterday from Alan Day VW City branch All I can say is thank you Lenin - kept me in the loop throughout the process answered all my queries in a timely manner and was generally extremely helpful Highly recommend Lenin Rafael

Customer service

Picked up the new VW Tiguan Allspace From the first time we were introduced to Lenin Raphael he was very informative and took his time with us We did wait for the production of the car and when there was a delay Lenin called us every step of the way to update us He even informed us he found us a similar car and wanted to see if we would take this as it was available Just the colour was not what we wanted but he did just want to make us aware Of course we declined but it was thoughtful Lenin kept us up to date with everything all the to collection Thanks Lenin

would just like to thank raj at alan

would just like to thank raj at alan day highway branch for all his help on getting our new car he was so helpfull and showed us and explained everything to us comepletely lovely guy would highly recomend thanks mate

Great service and really good professionalism delat with Mr kenny and was good in knowledge and keen on taking time to explain pros and cons of different models and didn t feel rushed

Great service and also good on customer care Dealt with a guy called Lenny and he is knowledgable and explained pros and cons of different models

Very good service

Very good service The technician and the workshop controller came up and explained everything I needed to know as the advisor is lacking of knowledge and she had been a bit rudeBut I ll definitely will go back there and will suggest it to all my Audi friendsPrices amazing Well done A big thank you to the technician and his workshop manager It s because of them that is a 5star review

Alan Day Hampstead - excellent service

Just had an annual service MOT today The customer service here gets better every year Having been told that I could probably collect the car at 5 30pm I told them to let me know when the car was ready as I could collect it quickly since I live 20mins walk from the garage To my pleasant surprise Mark from the garage called me just after 12 30pm to say my car was ready for collection Brilliant Also the car was perfect as well

Highly recommend - especially Tony

I have just picked up my third vehicle at Alan Day Hampstead and what a pleasure it is dealing with them Tony Manicini have looked after us for the last 5 years and his approach is always professional accommodating and friendly - ask for him if you want the best service The overall experience is top class and the vehicles always drives like a dream

Top notch professional service

My daughter has just bought a new T-Roc from Alan Day VW and the whole experience has been superb from initial enquiry right through to delivery The service provided at the beginning by Marc Skuce then latterly by Charlie Varney was exemplary We were dealt with in a polite efficient and extremely helpful manner - Without question the best and most professional service I have experienced from a car dealership in nearly 50 years of motoring

My brother and I had a test drive of

My brother and I had a test drive of the ID 3 earlier this week with Shuhad He was an absolute pleasure to deal with extremely professional and knowledgeable about all aspects of the car and expert in getting us comfortable to drive it within minutes It is rare to get such service excellent service in the modern world