Allurebeautyshop Reviews

Still waiting order despatch receipt

Still waiting order despatch receipt replies to emails nothing except my card has been debited a week ago

If I could give them zero stars I

If I could give them zero stars I would Customer service is horrible Products are crap Bought the year subscription in December through a deal sent in my email giving me money off Then spent a month arguing with them because they couldn t find where I had subscribed even though I provided proof that they had taken money from my account and had confirmation email from them of purchase I asked for my money back and to cancel my subscription because I knew it was going to a headache going forward but they refused Instead they sent me the January box completely skipping December which was the box I was excited to get Then I had to hound them because I didn t get February They refunded me the original purchase price in the form of a gift card to them and had me repurchase the year subscription under a new subscription so that it would fix the problem Of course this meant that I now paid them even more for something I didn t want because they forced me to pay full price no longer offering me the discount that I had received in the beginning I have sent so many emails to their customer service I have lost count I am disheartened to read that others say they ignore when you cancel because I have it marked on my calendar when to go into my account to cancel

Allure Beauty Box junk box

Allure beauty box aka a junk box They don t send anything valuable just a JUNK brands no one wants to buy anyway Its a waste of money They send you 5 items monthly In almost 3 years of my monthly subscription I used less 5 products total This is how bad it is And the reason I still get it is because It is impossible to cancel They have a cancel option but it doesn t working Allure Beauty Box is Worthless Junk

I ve been subscribed for a few months

I ve been subscribed for a few months now I think it was my 4th and 5th box I was happy with what I was getting except red lipsticks and eye shadows just because they are useless My last box surprised me a lot - the cream was opened The cream package had obvious signs that someone opened it so I went ahead and checked - protective film was open It was a wow But the biggest wow was when I reported this They stopped my subscription which I asked given what happened but absolutely ignored that they delivered defective product It s like we don t care at all

They are into business of extortion

They are into business of extortion I am regularly complaining about my wrong delivery but they are not picking up the product Fortunately I got connected with them on mobile and when I asked them to refund my amount Mr Rounak the executive has cut the call

I ordered 3 fragrances of Fa ra London

I ordered 3 fragrances of Fa ra London They were all FAKE There was no fragrance at all just unpleasant smelling water Allure is just scamming customers When I called them out they refused to accept their mistake and provide a refund That was my first time shopping at Allure Never shopping here again Such shameless behaviour cheating customers

I ordered the pink setting powder and

I ordered the pink setting powder and it is NOT as they claim I ve used many setting powders mineral powders over the years This is one of the worst performing powders I contacted the company to initiate a return within the 30 day period and have gotten nothing but the run around They even said i needed to attach photos video showing my application of the product to prove I applied it correctly and it didn t set the makeup huh I then went online to see if this is a common issue and YEP they make it difficult if not impossible to return their crap products I m disputing the charge with my credit card company DO NOT WASTE YOUR MONEY

Allure has no considerations

I have been a customer of Allure for years so I subscribed again for another year This time we are outside the US sent by the US Government The APO is our mail service and strict on items that can be shipped I received the 2 monthly subscription but I would like to cancel the subscription because of the situation The Allure does not want to provide a refund because of their no-refund policy Allure does not even have a consideration that we are in a foreign country because of the service to the US Government All they can say is regret to inform you that we cannot provide a refund What happen to the customer satisfaction It means when someone subscribed for a year you are doomed if you are not satisfied and would like a refund on the remaining unused subscriptions NO more ALLURE after this