Based on authentic user experiences
6765 reviews
N/A
5 months ago
Thieves
Thieves Be careful Don t deal with them It s a company of a gang Egyptians thieves What ever you see great deal It s a trap Believe me Just run
6765 reviews
N/A
5 months ago
They are thieves
They are thieves If you call them record the call If you visit their office make video of your entire conversation
Abdulla Almarzouqi
6765 reviews
N/A
5 months ago
Extremely Disappointing Experience
Extremely Disappointing ExperienceReview I had a terrible experience with Almosafer I booked a hotel for 8 people 3 rooms through their app and when we arrived in Kuwait at 6 15 PM we were shocked to find that the hotel was fully booked and our reservation was not honored We immediately contacted Almosafer s customer support but instead of resolving the issue professionally they offered us subpar alternatives far below the standard of the original booking Worse despite the fact that they had already charged us they refused to book a replacement hotel using the deducted amount and insisted that we pay again out of pocket promising to refund us later We spent over 6 hours in the streets of Kuwait until midnight without a solution For a group of 8 this was a stressful exhausting and completely unacceptable experience Their customer service lacks professionalism and urgency showing no regard for the inconvenience caused I cannot recommend Almosafer to anyone and strongly advise travelers to avoid this service Does this align with your experience Let me know if you d like adjustments
Lina Samkari
6765 reviews
N/A
5 months ago
One of the worst booking experiences
One of the worst booking experiences I ve had I booked a flight from Jeddah to Bodrum through Almosafer and Turkish Airlines suddenly changed the time of my connecting flight to 9 00 AM while I was scheduled to arrive in Istanbul at 9 10 AM how am I supposed to catch a flight while I m still in the air When I contacted Almosafer they responded coldly saying the ticket was non-refundable and all they could offer was a refund of 20 AED No responsibility no apology I lost my trip lost my money and missed a long-awaited vacation all due to an error that wasn t mine Deeply disappointing I won t be booking through them again and I advise others to double-check everything before trusting this platform
Mohamed Hashim Omer
6765 reviews
N/A
5 months ago
great company
great company I alomst book all flight through them great fast change services very professional
MUHAMMAD SHARIF
6765 reviews
N/A
5 months ago
Beset flight booking web site company
Beset flight booking web site company I alomst book all flight through them great fast change services very professional
rasha alafaleg
6765 reviews
N/A
5 months ago
one of the best
one of the best their customer services are amazing and they truly care for their customers I just wish if they offer more offers please cause sometimes the prices are higher but again one of the best customer care ever thank you so much