Altra Reviews

Claim

I like the fact that they verify my ID

I like the fact that they verify my ID every time The last credit union I used allowed me to withdraw 7000 00 without any question or ID and I didn t know the person that waited on me nor did they know me Needless to say I left that credit union All employees have been very helpful Altra FCU is great at watching me credit charges and flag them right away when there is a question which seems to happen at least twice a year to me

The tellers are always super friendly

The tellers are always super friendly and courteous and helpful I don t remember ever having a bad experience at Altra And they were super patient with my picky grandson about his choice of a sticker

I ve been with Altra for over 30 years

I ve been with Altra for over 30 years They were called another CU when I started We have had a few different loans through them and they ve always been great to work with My kids both have accounts now too with them I don t ever foresee changing Never had any issues

Exceptional value and service

My wife and I recently opened up several accounts at the new branch in Lindale While we were there we inquired about their home equity loans and were so impressed with the low rate and fees Our loan officer Phil was very easy to work with and made the entire process extremely fast His follow up throughout every step was awesome We are extremely happy with Altra and especially the staff at the Lindale branch They are all very knowledgeable kind and go the extra mile for you Sincerely Matt Kellogg

Satisfied loan customer

My loan officer was easy to deal with for a HELOC loan She did most of the work on-line and a phone call or two until the paper signing at the end The interest rate was fair and other than waiting longer than I would have liked I was fully satisfied with my loan experience this time It was not my first loan with Altra and likely will not be my last loan either

Altra has been a great credit union to

Altra has been a great credit union to do business with Everyone is very courteous and helpful Special thank you to Tina Harbaugh and team for all of your diligence and hard work refinancing our home

Another home run in Our 20 year

Another home run in Our 20 year relationship with AFCU Top shelve professionalism and customer service always from ALTRA While lots of representatives have helped us over the years Mr DAVE KORGER went past the extra mile with our most recent transaction Thank you Dave and Altra

How the Bank Handling account and the

How the Bank Handling account and the money Tellers and the whole team stepped in and help customers when there are a lot of people waiting on the line It gives customers a big trust on their leadership as whole

I have had Altra since I moved to MN

I have had Altra since I moved to MN several years ago When I moved to Massachusetts I was unable to find a bank or credit union that offered the same as Altra So I m still a customer of Altra even though I ve been in MA since 2016

5 star customer experience every time

We do all of our banking and mortgage loans through Altra The customer experience is truly the best my family has ever had the pleasure of working with Recommend them to everyone