And Reviews

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and.co
1.44
9 reviews
Bad Rating
Based on 9 user experiences

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Rated 1.44 out of 5 by 9 Happy Customers

11.1%
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88.9%
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J

Have not used my account

and co offered a fantastic servce and promised it would be free forever Less than a few months later after thousands of people joined it introducesd a pro version and although you can still use it free you now have to go through the hasstle of archiving a client in order to write and new invoice every tiem It is clear this move is to make the system such a pain to use that people will upgrade This has to be one of the most horible moves I have ever seen by a business and tantamont to extortion There are other paid invoicing services out there use thos DONT use and co
S

Hands down the dumbest customer service I ever encountered

Have not used my account so that s on me but what is surprising is that they only offer refunds of your FIRST payment if it s inside the 30 days of that purchase if you would like to request a refund of the most recent they happily send you to die Definitely not a solutions for freelancers as they claim
N

And Co Is Unclaimed

Hands down the dumbest customer service I ever encountered I tried to change my email address on my account The new email address which I use all day every day for my business wasn t good enough for their third party vendor software So I either had to submit 8 forms of documentation or close down my account So I ve closed down my account I ve used them for over a year now without incident But I thank them for saving me 360 in 2021 I post this review using the email account they rejected just for fun
L

Unhelpful

Avoid Central London bookings tend to be places you can already go to for free The worst part is you can t prevent the free trial from charging without messaging them no option to cancel on website I asked to cancel and also to refund the payment they took when I didn t use the platform after the first booking No response after a week Hubble HQ was much better Would avoid
S

Got charged for 1 5 years

Got charged for 2 years adding up to over 300 I had used it once and didn t know I had signed up for a recurring membership Didn t get refunded anything when I noticed and brought to their attention that I clearly hadn t used the service since that one original time It had been such a useless service that one time had no reason to ever book again for my workspace Their customer service ghosted me bad experience bad service Better to go with WeWork or just show up to a coffee shop The hotel I booked with AndCo the one time was just an empty hotel lobby I definitely didn t need to book anything or pay 20 I could have just showed up anytime
D

Rapid Roofing and Co 295 Chiswick High

Rapid Roofing and Co 295 Chiswick High Road Office 219 London W44HH m 07770848160Invoice 11 12 2022 INV00675 yr guarantee Leak worse than before repair no visit to put right
A

Shockingly Poor Service

Members need to call or email to cancel I decided to call naively thinking they would cancel only to realise they continued charging me for an additional year At the beginning of the month I asked the co-founder Tom via email to please cancel my membership and refund the amount He acknowledged my first email but has since ignored all other emails Fortunately I ve told my bank to cancel my direct debit otherwise they d continue ignoring emails and calls and sneakily taking customers money
N

I think this company is a scam

I think this company is a scam Seeing the reviews here and not receiving any response from their customer service nor a founder on Linkedin I am really worried now about them taking my credit card info as well Where can I complain
S

It s like having 3 more staffs working

It s like having 3 more staffs working for me This helps a lot

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