Anton-shop Reviews

My flue analyser was up for

My flue analyser was up for calibration they tried to up sell me and then charged me another 120 on top of what the website said I will never use them again Very Very poor customer service and poor information

Analyser not usable

Great service speed wise but I have just tried to use the analyser after its service and calibration in July it s a back up unit and lo and behold it doesn t work Left on charge for hours but only works with mains adapter plugged in This isn t the first time the same company has failed in its service

Rubbish Company

Sent my analyzer for recalibration I m February Waited 3 weeks and still wasn t returned When I called them and they looked into it they said that the DPD driver delivering it was burgled and that they had to raise a claim with them We are now in October and very month I m having to chase them and all they keep saying is that they are waiting to hear from DPD Worse service ever Use them and you will regret it I will take this as far as I need to to ensure that I am compensated Such a waste of my time

AVOID AT ALL COSTS

AVOID AT ALL COSTSThey have had my FGA for two weeks they don t answer the phone or respond to your emails Will I ever get it back Had to buy another one as can t work without one

AVOID AT AT ALL COSTS

Sent my telegan in for calibration working perfectly fine before sending off Came back and the first time using it I had an O2 fault and the CO2 take ages to read This company over the last 2 months has had the telegan 3 times and it s still not fixed They don t reply to any emails that is why it s taken so long I am having to raise a chargeback through my credit card to get my money back AVOID AT ALL COSTS

Very disappointed service

Very disappointed service We are using Anton gas analyser for several years but not satisfied service overtime when we sending to calibration The prob is like rubbish twice replaced now they said again not repairable and they sold a new one for me not send back my original prob They charged 15 for 2 set of filter kit but sent only one No response for the email complaint We are using another made of analyser without problems So we are decided next year will not be sending calibration rather put into the bin Absolutely ridicules We are not recommending this service Buy another brand kit

AVOID the worst service

The worst service EVER I sent my analyser 11 days ago no respond no update no return Sent them an email to find out what is happening and received a call next day that I need to wait another week as they didn t have the sensors Gas engineer without analyser for 2 weeks This is insane Avoid by any means please find another decent company for annual service don t waste your time and money with this company

Was quoted a price for service and

Was quoted a price for service and calibration once they had my unit was told it would be a different price but only after I had chased them as I hadn t had it back Paid the extra only to find out that the extra work didn t need doing as it had been done the year before Emailed to get a refund and have had no response shocking customer service will never use again

Poor workmanship

Poor workmanship The analyser arrived back with loose wire on the temperature probe the trap was full of water Also failed to pick up on a simple battery fault with analyser We will be taking our analysers elsewhere in the future Avoid