Arcaplanet Reviews

Cibo e accessori per cani, gatti e animali domestici | Arcaplanet

4.05
100 reviews
Great Rating
Based on 100 user experiences

Rated 4.05 out of 5 by 100 Happy Customers

57%
19%
8%
4%
12%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

una cosa vergognosa

M

Le salviette umidificate ordinate per

Le salviette umidificate ordinate per la pulizia del cane sono secche
L

Didn t get to use my points and goods

Didn t get to use my points and goods arrived with open box
P

Le lettiere sono arrivate rotte e in

Le lettiere sono arrivate rotte e in ritardo
G

Un collo unico da 51kg

Come si fa a preparare Un collo unico da 51kg Pieno pieno di lettiera e cibo tutto mescolato
L

They use the worst courier BRT and

They use the worst courier BRT and ALWAYS delayed on the delivery and this time I had wait at home two days and it was finally delivered AFTER the expected delivery time
M

Very disappointed customer

I have been a customer for several years now and my orders are expensive as I have 6 cats This last order of 159 for some reason went automatically on punto di ritiro instead of the usual delivery to my home This is a first so I never expected that at all When I asked for the order to be delivered at my home address I was told by arcaplanet customer service that it was impossible to change delivery information I was to told to cancel the order and claim a refund I would have expected a different answer after being a loyal customer for so long They have lost a customer and a significant amount of money All they needed to do was change the delivery address for me and have the order sent home as they have done for all my previous orders Very disappointed and whoever made this decision hasn t done the company they work for a good deed They have made the company lose a good customer lots of money and a good reputation
G

It is ok

It is okVery good
L

BAD

BAD WOERST of the WORST It took more than two weeks to delivery the package and they drop it at the super far away pick up point and asked me to freakin go to the pick up point to carry 12kg back to my house THE WORST experience and NEVER AGAIN and I will tell EVERYONE that I know to NEVER buy from Arcaplanet
T

Arcaplanet is a disgrace

Arcaplanet could improve indeed must the online service is a disgrace 72kilos dumped in ONE broken box in the street despite my request for smaller boxes that a human can lift Shame on Arcaplanet I am going elsewhere I am appalled

About Arcaplanet

Arcaplanet negozio online di cibo per cani, gatti e altri animali. Alimentazione, accessori, antiparassitari sempre in offerta per la felicità e la salute del tuo pet.

United States

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