Artforma Reviews

Espejo con iluminaci n LED

3.83
18 reviews
Great Rating
Based on 18 user experiences

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AI Review Summary Based on 18 reviews

Overall customer experience with Artforma is mixed, with many praising product quality and delivery but others reporting severe issues. Service quality is polarising, with some customers receiving excellent, responsive support and others facing unhelpful or difficult customer service. Delivery is generally praised for being prompt and well-packaged, though some experienced long waits or incorrect delivery dates. The returns and refunds process is described as problematic by some, with difficulties in communication and resolution, while others found it efficient and fair. Product quality receives high marks for being crisp, high-spec, and as described, with mirrors often looking great and being easy to install. However, significant complaints exist regarding defective products, such as broken mirrors, malfunctioning LEDs or heaters, and incorrect sizes being delivered. Overall satisfaction is high among those with positive experiences, who recommend the shop and find it good value, but low among those who encountered problems, leading to frustration and poor ratings. The company appears responsive in resolving issues like damaged goods for some, offering replacements or refunds, but unwilling to replace defective items for others. Customisation options and the website usability are noted as positives. The inconsistency in service and product reliability is a key theme across the reviews.

What customers love
  • High product quality and impressive specifications
  • Good value with low prices and
Common concerns
  • Defective products (broken mirrors, malfunctioning LEDs/heaters)
  • Difficult and problematic returns/refunds process

Last updated 4 months ago

S

Poor service and wrong order

Horrible worst experience ever Mirror came with one corner broken As I saw it once installed they say they don t take care of it I had mine with 2 Leds warm and white Warm has never worked and now half of the mirror doesn t even turn on the led The only solution they have given me is to send me a led whatttt Or someone comes and fix it or I send it and you fix it After a month and a half I am just tired Going to the police to put a demand and also to the Spanish OCU user and consumers organization Paid over 500
S

Very poor quality and customer service

I ordered 100 x 80 rectangular mirror I waited 3 weeks for delivery and when it arrived it was 80 x 100 to hang vertically Very poor service and was made difficult to return as company was in Poland U K phone no Artforma es They eventually returned my money but very poor service I was very unhappy
J

Broken mirror and bad customer service

We bought two large lit heated mirrors for 550 each in 2021 Shortly after delivery the heater button on one of the mirrors stopped working Their solution was to offer us a discount but we insisted that it should be replaced They wouldn t send a replacement so we had to buy a new one and return the old one After two years the silver at the bottom of both mirrors started to corrode This has got worse on both mirrors and we tried to get them replaced because it is clearly a manufacturing quality problem As the mirrors are one year out of the the two year warranty they refused By paying a high price we thought we were buying a high quality product but clearly not You can buy mirrors for half the price that are equally as good with a 10 year warranty from Leroy merlin They clearly don t care about quality and don t care about customer service I would avoid this company Compramos dos espejos grandes iluminados y calefactables por 550 cada uno en 2021 Poco despu s de la entrega el bot n de calefacci n de uno de los espejos dej de funcionar Su soluci n fue ofrecernos un descuento pero insistimos en que lo reemplaz ramos No enviaron un reemplazo as que tuvimos que comprar uno nuevo y devolver el viejo Despu s de dos a os la plata en la parte inferior de ambos espejos comenz a corroerse Esto empeor en ambos espejos e intentamos reemplazarlos porque es claramente un problema de fabricaci n calidad Como los espejos tienen un a o fuera de la garant a de dos a os se negaron Al pagar un precio alto pens bamos que est bamos comprando un producto de alta calidad pero claramente no Puede comprar espejos igual de buenos por la mitad de precio con una garant a de 10 a os de Leroy Merlin Claramente no les importa la calidad ni el servicio al cliente Evitar a esta empresa
M

I have ordered mirror and paid a week

I have ordered mirror and paid a week ago I haven t received any info about delivery
A

Not very happy with the quality

Not very happy with the quality too expensive
G

Nice product challenge with smart functionality

We bought a 1 8M x 0 9M mirror The product was delivered within 2 weeks and it looks great The packaging probably included the documentation for installation of the WIFI function and how to use the other functionalities but this was lost installers probably threw it away I ve sent several emails requesting a new PDF document so that I can start using my mirror and I ve not received any response at all Now I have a smart multi-functional mirror that I can only use as a stupid mirror Paid top dollar 1000 for a piece of glass Not a happy customer UPDATE while my mirror is actually quite beautiful high quality product the light works and I assume the heating as well the smart weather station still does not Artforma has attempted to get it working with manuals and guidance but it only worked once and never again They have now given me a 10 rebate and that settles that I m alright with this
J

Awesome

good product and very fast delivery I m quite satisfied
J

Good customer service when first mirror

Awesome great
M

The mirror arrived very well packaged

Good customer service when first mirror arrived damaged Fully refund and additional discount on second purchase Good delivery Clear and detailed installation details A very crisp mirror which is exactly as described I would recommend paying extra for the cap surround it just makes everything more solid Thank you
A

Arrived promptly and extremely well

The mirror arrived very well packaged to avoid any damage The quality looks very good

About Artforma

Espejo con iluminaci n LED

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Frequently Asked Questions

Artforma ofrece espejos con iluminación LED retroiluminados, ideales para mejorar la visibilidad en rutinas diarias como maquillaje o afeitado. Estos espejos utilizan tecnología LED que garantiza larga vida útil, bajo consumo energético, seguridad (sin calor ni materiales tóxicos) y una solución económica y ecológica.

Sí, Artforma permite personalizar espejos con marcos decorativos de MDF en una amplia paleta de colores, versiones con vidrio Lacobel, y opciones con o sin LED. También hay múltiples formas: rectangulares, redondeados, ovalados, redondos, irregulares y poligonales. Los marcos incluyen madera, lacados, chapa de piedra o metálica.

Artforma propone armarios de baño con espejo, que combinan funcionalidad y estética aprovechando espacios reducidos. Son ideales para organizar productos cosméticos en un solo mueble, con accesorios opcionales como reloj integrado, control climático y conectividad Bluetooth.

Artforma cuenta con materiales de alta calidad, procesos de fabricación precisos y envío rápido. Los clientes destacan su excelente atención, variedad de opciones, puntualidad en entregas y posibilidad de crear espejos a medida. La tienda ofrece asistencia especializada para resolver dudas y adaptar pedidos.

Puedes consultar promociones vigentes y condiciones de envío directamente en la plataforma artforma.es. La web incluye información detallada sobre tamaños, catálogos por forma, marco y tipo, y opciones de compra.
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About Artforma

Artforma.es – Espejos con iluminación LED y diseño a medida

Artformaes una tienda online especializada en espejos con iluminación LED y soluciones de almacenamiento para baño, con envío exprés y opciones de personalización. Dispones de una amplia gama de espejos reflejantes y decorativos, ideales para integrar en salón, dormitorio o cuarto de baño.

Espejos con iluminación LED

Los espejos con iluminación LED de Artforma están diseñados para mejorar la visibilidad en rutinas diarias como el maquillaje o el afeitado. La tecnología LED ofrece una larga vida útil, bajo consumo energético y seguridad, ya que no producen calor y no contienen materiales tóxicos. Son una solución económica y ecológica que puede transformar la experiencia de uso diario.

Diseños y acabados personalizables

Artforma ofrece espejos con marcos decorativos de MDF en una amplia paleta de colores, así como versiones con vidrio Lacobel para aportar carácter visual. Dispones de espejos con o sin LED, y puedes elegir entre múltiples formas: rectangulares, redondeados, ovalados, redondos, irregulares y poligonales. Los marcos incluyen opciones en madera, lacados, chapa de piedra o metálica, adaptándose a distintos estilos de interior.

Soluciones prácticas para baño y espacios pequeños

Losarmarios de baño con espejocombinan funcionalidad y estética, aprovechando al máximo los espacios reducidos. Los modelos retroiluminados facilitan el uso diario, evitan el empañamiento y permiten organizar productos cosméticos en un solo mueble. Además, cuentan con accesorios opcionales como reloj integrado, control climático y conectividad Bluetooth.

Calidad, garantía y atención al cliente

Artforma cuenta con materiales de alta calidad, procesos de fabricación precisos y envío rápido. Los clientes destacan en sus opiniones la excelente atención, la variedad de opciones, la puntualidad en las entregas y la posibilidad de crear espejos a medida según sus requisitos. La tienda ofrece asistencia especializada para resolver dudas y adaptar pedidos a necesidades concretas.

Catálogo y opciones de compra

Explora catálogos de espejos por forma, marco y tipo, incluyendo modelos minimalistas, geométricos, naturales y sofisticados. La web incluye información detallada sobre tamaños disponibles, desde formatos clásicos para baño hasta versiones más largas para pasillos o espejos de cuerpo entero. Antes de finalizar, puedes consultar promociones vigentes y condiciones de envío directamente en la plataforma.

Visitaartforma.espara descubrir catálogos actualizados, ofertas exclusivas y soporte personalizado. Artforma combina diseño, tecnología y funcionalidad para llevar soluciones de espejo adaptadas a cada espacio.