


Based on authentic user experiences
Kristen P
6772 reviews
N/A
2 months ago
If I could give them zero stars I would
I saw a beautiful set of bridal rings on this website They were made with white gold and covered with rhodium Apparently rhodium can wear off extremely quickly - not a problem that was clearly stated Apparently it gives the ring a vintage look I emailed the company to ask if they had an image of any of their rings with the rhodium worn I loved the rings looking completely black and wanted to know what I would be buying They replied saying they didn t I asked if their guarantee covers returns The rings are beautiful completely covered in rhodium but how will I know if I love it as much once it s worn into its vintage look if they don t have one picture of what that could look like That s when I received this response verbatim Correct these are exclusive high jewelry pieces very labor intensive made custom for every customer bride individually and are simply not try to buy pieces You just mentioned if you may not like it we totally support this understanding but if we see a slight try to buy intention we will simply refuse an order Our customer base is a bit different we are not a typical shop with ready inventory but these are exclusive master works that we put high labor in for that reason it may not be suitable for everyone We totally understand your point of it may not fit or you may simply not like it but we cant just make it for one to try before committing to keep it and frankly we hardly have any returns the ratio is like one out of 200 and returns are not the case at all with our rings That policy is there to prevent try to buy orders to make sure the buyer is in absolute awe when ordering this will help us to deliver their absolute satisfaction beyond expectations is the way we work So if there is a slight even chance you may not like it or it may not fit your personality or aesthetic style then I would absolutely not recommend ordering a jewelry from us as these are not returnable signature pieces Would anyone drop 2 000 on an item that they could not guarantee they would still love in potentially as little as a few weeks This was for a bridal set of rings A lifelong commitment Wearing these rings to show my beloved that I choose him and only him And I could end up hating them I have never felt so belittled in my life All I wanted to know was if I didn t love the final look could it be returned The level of unprofessionalism is beyond incomprehensible After this interaction Gnel s master works are as disgusting to me as he is
Erik
6772 reviews
N/A
2 months ago
Possible fraud
I saw the site 2 years ago and the rings looked wonderful I have gathered some money 2500 in order to buy one but I would not spend that much money if I wasnt sure that their business is legit and not a fraud I was suspicious because for every ring they have only one picture they do not have an in person store and they do not have reviews in their site So I sent them this exact e-mail below Dear ArtMasters Jewelry team I hope this message finds you well My name is and I am interested in purchasing a ring from your collection Before proceeding I would appreciate some clarification regarding the legitimacy of your business As I am considering a significant investment of 2 500 I would like to ensure that your website is trustworthy and that I am not at risk of any potential fraud Could you kindly provide any proof or assurances regarding the authenticity of your site and services Any information you could offer would be greatly appreciated Thank you for your time and assistance Kind regards Unfortunately the response that I got was this Have you done your own research what did you learn You think the retail services you see would of been there if this was not legit We check you potential customer for a fraud thats for sure Hope this helps and thanks Now a smart person will just run from a company that writes something so rude and especially after reading some reviews here its a big no no Be careful out there
Jewel S Kelly
6772 reviews
N/A
2 months ago
They do not use real Gold Fraud
Looked for a specific Dragon ring and was so excited to find a purple gold ring for my fianc Went to a local jeweler in Colorado to see about selling it They tested the ring and it is not gold The site says if the ring is changed in any way they won t offer returns but the only way to test is to scratch the surface They cover up that they are not using real gold and when we contacted them we received a reply with numerous typos and blaming us for having the ring tested They also said that since we said it is fake and not real gold they would not help us I knew ordering jewelry online is risky but this is FRAUD
Xochi zamo
6772 reviews
N/A
2 months ago
Jewelry masterpieces
Top quality true American fine bridal jewelry brand State of the art engagement rings and bridal sets In writing customer service and free warranty plans They crafted a masterpiece for us Check their reviews it s a world class jewelry brand
Tracy
6772 reviews
N/A
2 months ago
I received my ring in a very pretty
I received my ring in a very pretty box it came pretty much right on time I can not explain just how beautiful the ring is it was custom made with the particular colors in mind Thank you very much Gnel and Art Masters Love love love my ring
Jay
6772 reviews
N/A
2 months ago
Theeee best ring EVER
UPDATED REVIEW03 07 2025Gnel Always doing top notch service for me never fails Came back on here after getting my ring serviced looking brand spanking new my fianc loves it all over again I seen the review about this place being fraud or whatever but I can guarantee you that it s not They don t have live pictures because every order is custom Literally custom they make them to order but if you look them up on Instagram you ll get a few live ones here and there This place is 10000 legit Gnel isn t rude hes just straight forward never met the guy but if sees you re nice to him he s nice to you If you guys need proof of ring hmu on ig charco jorge1 I ll gladly send pictures of it Anyway thanks again Gnel for the Masterpiece Art no pun intended will hopefully be getting the matching wedding bands soon Where do I even begin I purchased ring R102-14KBGBDD So I found out about this place through my girlfriends pinterest well actually just the picture of a ring luckily it was watermarked and I looked them up I looked up the ring also and it took me a while from the huge selection they have I ended up finding it I contacted a few times about it and they were quick to respond any question I had Finally after I set up my plans for a proposal I asked when I should order if I needed it before Sept 15th And they said it takes about 14 full days to make and ship since their rings are made to order I ordered it on August 25th and it came in today Sept 9th When I saw the ring holy f was it better than I expected the 3d rendition of it is nice but having it in person is just breathtaking It arrived in a nice red box with white inside The black on black ring with black diamonds is so beautiful My girlfriend has no idea of what s going to happen and that I found her dream ring I ll definitely be back for wedding bands Yes the white gold is covered in black rhodium and the website clearly says it ll fade and they have a 2 year warranty to redo the black it s stated very clearly and should be understood Either way the vintage look after it fades should look pretty dope anyways The black diamonds are gorgeous and fit our style very much Gnel thank you again for the communication and the priority to get this order to me before the date I needed I will and have already recommended to family and friends
Jamie Pepin
6772 reviews
N/A
2 months ago
Great Quality and customer service
Great Quality and customer service My now husband ordered my engagement ring from Art Masters and I loved it so much that I contacted them for our wedding rings Gnel was super responsive and worked with us to make sure we got exactly what we wanted We planned a Halloween wedding and needed a really quick turn around time and Art Masters delivered I highly recommend
Steve in Drexel Hill PA
6772 reviews
N/A
2 months ago
Excellent service
Excellent service Gnel was able to answer my emails right away and worked with me to customize my perfect bridal set It arrived quickly too
Alex
6772 reviews
N/A
2 months ago
Very happy with my custom made necklace
Very happy with my custom made necklace for my daughter s birthday Came in a lovely personal box and packaging
Kyle Combs
6772 reviews
N/A
2 months ago
We ordered an Italian white gold bridal
We ordered an Italian white gold bridal set with a royal sapphire and diamonds and she loves it beyond what I could expect These gold rings are thick with some solid weight to them such a quality craftsmanship Thank you