Avantcar Reviews

Claim

Avant Car Rental in Zagreb is a scam

I rented a car for one day from them to take my dogs to the sea side The Avant employee did not like that there was dog hair in the car He said they would charge me the 200 euro deposit in order to cover deep cleaning I disagreed with this and after arguing for a few minutes the employee got aggressive with me He actually raised his hand at me as if he was about to hit me I made a police report and after that is when the charges started coming They would charge me random amounts at least once a week for over 2 months until my credit card company finally cancelled my card If youre renting a car in Europe STAY AWAY from Avant Car Rental

Terrible car hire company

Terrible car hire company Paid for a Golf got an Astra Wish i had read these review before hiring this company are thieves and will try anything to take cash from you They were extremely aggressive and take advantage of people Luckily I had taken photos of the car before and could prove the damage was already on the car before handing back Avoid

Scam Car descriptions are false and fraudulent

Scam We booked a VW Touran or similar but instead we got a lousy Dacia Lodgy with very poor and weak engine The car is so bad and have very low safety that I didn t dare to drive more that 70 km h It was like driving a big tin can I case of an accident you would literately die Yes you guessed correctly Complaining was wast of time They argue that it s similar because both are SMMD-cars whatever that means Avoid this company at any cost

Never Again AvantCar BAD

I am extremely disappointed in my rental at Avantcar I had never seen a car rental agency push you so much to subscribe to their insurance The price of rentals is very attractive but it is a trap If you don t take their insurance you must pay a deposit and I said pay it s not an imprint of your cr dit card for the car that is 1500 of memory In other words the holiday budget is badly damaged On the other hand if you subscribe to the insurance 6 7 per day anyway the deposit goes to 30-50 So it s clearly a forced sale All the customers on site were shocked I wrote to the customer service to express my dissatisfaction but no answer of course Never again Avantcar

AVOID THIS COMPANY

An absolute disgrace of a company We specifically pre-booked an estate to cater for 3 cases and 2 smaller bags we had but once we arrived to picked the car up we were told they did not have any estates The best they could offer was a small SUV which had a tiny boot which we couldn t even get close to closing once loaded up The customer service was a shambles we tried to compromise and have some bits in our laps if they would keep hold of the parcel shelf They straight up refused In the end we had to get a refund since they couldn t deliver on the booking we made in advance The staff were trying to get the manager Marco to support but he was not interested Marco s poor management lost the company over 300 and the result in this review It took best part of 2 hours to resolve - no apology was given Stay clear of this company

BEWARE of this company

I picked up a very scratched car The inside although was meant to be cleaned extra carefully because of Covid-19 had an empty cigarette packet and a coffee cup in the glove compartment Payable at pick-up was meant to be 364 50 326 19 They only charged me 200 saying Wisecars had made a mistake A month later they then charged another 390 saying the original 200 was for delivery to a different airport It absolutely stated on my contract with Wisecars that I was picking up from Split and delivering to Dubrovnik all for 364 50 326 19 I have contacted my credit card company to look into the matter

Total scam

Total scam Same as everyone else on here Tried to charge me hundreds of euros extra and then refused to speak to me at all Avoid and don t believe any positive reviews this is essentially just a scam pretending my to be a car hire company

DO NOT USE avant cars

DO NOT USE avant cars One of the worst if not the worst customer experience ever experienced So many staff and yet so slow We queued for 2 hours in the heat at dubrovnik airport to collect our pre booked car No apologies and very rude staff Terrible experience will never use again

Avoid - No published terms and conditions available

The T Cs and small print that are the complaint of many earlier reviewers are not available on the website prior to booking This allows Avantcar to make these up when you arrive at the desk As one reviewer says below at this stage it is too late to hire from another company I will not use Avantcar again

WARNING Scammers DO NOT RENT FROM THIS PLACE

WARNING Scammers In Split Croatia before issuing a car you are asked to visually inspect the car outside and inside Everything seems good When you returning the car they find a minimum scratch on the bottom under the front bumper where of course the inspection did not take that place and demand from you they remove from your credit card collateral 400 In my opinion that scratch was already there and in this way AvantCar employees deceive people who do not have some experience The car was given to my wife Of course no woman will get on her knees and inspect the car from below SHAME Be careful I do not recommend this firm