


Based on authentic user experiences
Jacob
6782 reviews
N/A
1 year ago
BudgetUK really bad customer service
BudgetUK really bad customer service at budget Edinburgh airport today 15 sales pitch to get me buy an upgrade useless insurance Unhelpful when I realized the trunk was to small for my luggage sales rep wanted me to pay 250p extra to get a bigger truck Took me an hour of discussion and they put the contract end an hour early Booked with booking com don t want to take any responsibility Ask to contact rentalacar Avoid if possible Booking for renting cars budget
M
6782 reviews
N/A
1 year ago
Diabolical company
Diabolical company with useless staff You don t get what you book and there is a complete lack of care or accountability If you want to start your business trip mini-break or holiday being completely stressed out and upset and being treated like a nuisance simply for demanding what you paid for go here If you want the complete opposite go pretty much anywhere else
Andrew Matthews
6782 reviews
N/A
1 year ago
Worst company ever they made me pay for
Worst company ever they made me pay for a new tyre as it got a nail in it from off the road 250 plus excess of 1500 It s not like I crashed the car or deliberately damaged it it s wear and tear no one can see a nail in the road but every can see the car infront just a joke of a company the company need to understand general wear and tear and something that is un avoidable unless your crawling along the floor infront of the car to make sure there s no nails in the road
Martin in Sussex
6782 reviews
N/A
1 year ago
Don t use these scammers
Shame on Avis Budget for their crooked business practices and British Airways for referring me to them in the first place I booked and pre-paid 5 days of car hire from Lyon airport was offered a free upgrade when I picked the car up and asked to sign the rental agreement - sadly I didn t check to see that the price hadn t changed When my bill came through I found that the price had DOUBLED 5 emails went unanswered in 2 months eventually after an hour on hold I spoke to a customer services rep who told me it was my fault for signing the agreement
Utube Chat
6782 reviews
N/A
1 year ago
Avis Budget Car Rentals 1 star review
I booked Ford ute for one day over the phone with Auckland and I have been over charged 414 00 people you need to make sure you check final charges I have been charge double by Avis Budget car rentals that s is the last time I rent anything again from Avis Budget car Rentals
Matthew Mulroy
6782 reviews
N/A
1 year ago
I won t be using avis ever again and my
I won t be using avis ever again and my next rental is now cancelled Ive used avis for the last 3 yeara and no issues I Can t believe I m having to wait 15 days due to some idiot at London Gatwick south not checking paperwork or updating the paperwork Then you steal money from my account to cover damage that was already there pre-existing If that money isn t back in my account before the close of business I will sue and issue court proceedings against your company
Peter Kinley
6782 reviews
N/A
1 year ago
AVIOD AVIS BUDGET LIVERPOOL AIRPORT
AVIOD AVIS BUDGET LIVERPOOL AIRPORT Complete rip off Charged me an additional 30 for cleaning and maintenance The car wasn t dirty I d hired it to attend a funeral and didn t get into it with muddy shoes or anything And as for the maintenance the car didn t have any water in the screen wash so when driving on the motorway couldn t clean the windscreen Could hardly see on the motorway so had to pull into a service station and pay to fill up with water Booked through easyjet Wont be using them again
Annemette
6782 reviews
N/A
1 year ago
Worst car Rental experience ever
Worst car Rental experience ever Major scam job - Several post car return charges for declined services and add ons Gas charge even though the car was fully fueled just 3 miles before returned at the airport Even an upgrade charge for renting the very car we booked Terrible customer service - gave us the run around when trying to recover the extra 250 they charged us Last but not least the car was not even close to the standard we usually meet when renting a car at discount rental car companies
Christine D
6782 reviews
N/A
1 year ago
Horrible experience
Horrible experience Rented a car at Malaga train station for 340 eur for 4 days Due to plain cancelation we went there to extend by 2 days with their authorisation but no one informed us that the price will be different What a surprise when 2 days were charged 600 euros total 1000 euros for 6 days of car rental After claiming the error at commercial department they explained that our contract says that we agree to pay whatever the amount in case of rental extension WHAT A BAD JOKE this company Never more
Billyjoe Van Gunten
6782 reviews
N/A
1 year ago
I worked for Avis in Belgrade MT they
I worked for Avis in Belgrade MT they use the cheapest tires they can buy they don t do mantanence when the car says so they over charge for everything you buy and the cars are junk