Belfastselfstorage Reviews

I am a homeless jobless orphan who has recovered form a terminalIllness and a marriage breakdown my dog also died This company stole my locker away from me I was paid up Treated me like dirt just because I have dreadlocks and look cool

Terrible The pricing isn t transparent there were lots of hidden extras e g insurance lock The wrong number for my unit was printed on the documentation The service was extremely slowly

I initially thought this storage facility was great that I would recommend to friends and use again with a convenient key setup and secure system However my overall experience left me deeply disappointed After agreeing to a deal with the Manager I was told to vacate a month before it ended due to issues he had with his Finance Manager which wasn t my responsibility The deal had already been negotiated so this change felt unfair and unprofessional When I challenged him he offered a new deal with a discount for January but it didn t make up for the frustration caused by the situation No compensation was provided for the inconvenience Additionally there is no lighting inside the storage units making it nearly impossible to sort your belongings properly While the key setup was efficient I struggled with the trolley system however I was kindly assisted and shown with great care and compassion Overall my experience has left me hurt and disappointed While there are positives I would caution anyone to make sure their deal is secure and carefully consider other options before committing Moving is a very challenging time and we asked to pay in full Hi Deborah To confirm - your new unit will commence from 25 10 once you are on site The charges as follows 25 10-31 10 28 18 3 61 insurance pro-rata 01 11 2024 -30 11 2024 62 40 16 00 insurance 01 12 2024 -31 12 2024 62 40 16 00 insurance 01 01 2025 - 31 01 2025 62 40 16 00 insurance Kind regards Rhys MagillBranch Manager Outlook-itp0avtw png Outlook-juxstd0f png Outlook-pzqzbgjt pngOutlook-kfx02mji pngOutlook-ypgfvutm png Outlook-t11i1chg png M1 Business Park Kennedy Way 8 Blackstaff Way Belfast BT11 9DT

Good ratesEasy to access

Easy to access clean and dry storage

Friendly and helpful service

From going into the office and taking a unit to store my furniture it was painless and nothing was a problem the staff were absolutely fantastic especially as moving house is a big ordeal

The staff at Belfast Self Storage are very friend They were a massive help to us during the pandemic Thanks guys

Rebecca was very patient informative and helpful however slightly disappointed the refund on the 2 weeks notice has not come which I presume is a company policy

No problems - really helpful I think Sunday opening or late evenings might have helped but I appreciate this might not be possible