D
Deborah Beladi
Lack of trust
I initially thought this storage facility was great that I would recommend to friends and use again with a convenient key setup and secure system However my overall experience left me deeply disappointed After agreeing to a deal with the Manager I was told to vacate a month before it ended due to issues he had with his Finance Manager which wasn t my responsibility The deal had already been negotiated so this change felt unfair and unprofessional When I challenged him he offered a new deal with a discount for January but it didn t make up for the frustration caused by the situation No compensation was provided for the inconvenience Additionally there is no lighting inside the storage units making it nearly impossible to sort your belongings properly While the key setup was efficient I struggled with the trolley system however I was kindly assisted and shown with great care and compassion Overall my experience has left me hurt and disappointed While there are positives I would caution anyone to make sure their deal is secure and carefully consider other options before committing Moving is a very challenging time and we asked to pay in full Hi Deborah To confirm - your new unit will commence from 25 10 once you are on site The charges as follows 25 10-31 10 28 18 3 61 insurance pro-rata 01 11 2024 -30 11 2024 62 40 16 00 insurance 01 12 2024 -31 12 2024 62 40 16 00 insurance 01 01 2025 - 31 01 2025 62 40 16 00 insurance Kind regards Rhys MagillBranch Manager Outlook-itp0avtw png Outlook-juxstd0f png Outlook-pzqzbgjt pngOutlook-kfx02mji pngOutlook-ypgfvutm png Outlook-t11i1chg png M1 Business Park Kennedy Way 8 Blackstaff Way Belfast BT11 9DT