


Based on authentic user experiences
Jo
6765 reviews
N/A
1 month ago
Couldn t get the process started
The service was so poor that we had to withdraw The customer service team didn t seem to care that the solicitor they matched us with didn t bother to contact us to arrange the consultation and to complete the process Bequeathed refused to match us with a different solicitor
Rebecca Wathern
6765 reviews
N/A
1 month ago
Avoid
When I had my first meeting I was told it could not carry on as they had not sent me all the information Forward another month as that was the next available date I had taken the morning off work but that never happened Apparently I never confirmed the appointment even though they emailed me saying I had I also had a confirmation text and email on the morning I ve now told them to destroy all my information I think that was all they were ever after and don t really want to help people
Michael Jennings
6765 reviews
N/A
1 month ago
Nothing positive to write
Nothing positive to write Their on-line form has questions that are ambiguous They don t reply to chat enquiries and they don t answer the phone So basically useless
Kelvin
6765 reviews
N/A
1 month ago
Didn t work for me
Didn t work for me The interface is poor If at any point in the strictly linear process you wish to stop and delete your data you can t
Customer carl
6765 reviews
N/A
1 month ago
I was looking to write a will through bequeathed org
I was looking to write a will through dog Something was put through to this website wouldn t let me finish will made me a phone appointment anyway I cancelled it and phoned them to say I want to cancel my account they put the phone down when I asked for all my info to be deleted not happy I think they re scammers now all my info is on there site and nothing can do about I
dollar boob
6765 reviews
N/A
1 month ago
Scammer takes your information then
Scammer takes your information then keep all info
Jon Southcott
6765 reviews
N/A
1 month ago
If I could have sent no stars I would
If I could have sent no stars I would have Awful absolutely awful booked a zoom call to make wills with my wife Arranged time off work etc when we both attended the zoom meeting bequeathed didn t show up Wow how unprofessional We rang them and the person we were supposed to be seeing wasn t available Complete disgrace when you re providing a service for planning people s future and their death Still in shock here DO NOT USE THIS COMPANY If you think you re going to save yourself anything you actually won t
Jo Bournemouth
6765 reviews
N/A
1 month ago
Poor processes and customer care
Had a long video call to discuss writing a new will after my husband passed away which determined that a basic free will would not be appropriate as it was more complex than that I agreed with this and awaited the follow up Nothing for a month When I chased them Bequeathed informed me that they had lost my call transcript and I d need to send them my information for the Free Basic Will again or I could schedule another call I informed them that we had determined it was not a basic will and that I might as well go to a local solicitor to get my will prepared as it would be less time consuming Only positive is that as requested they deleted my data promptly I chair a charity who pay for this service and we are very concerned that our members and beneficiaries may be having a similar experience
Karen
6765 reviews
N/A
1 month ago
Revolutionary way to make a will - What a brilliant company
I have just completed my last will and testament with Bequeathed Not only is the service free with a very small donation to charity but I received the best customer service from Jade McBride throughout the experience It was easy quick and made the sometimes taboo subject of leaving your family looked after in the event of your death accessible I can thoroughly recommend Take a look at the service before you pay out 100s to a high street solicitor