


Big Cartel - Easy Online Stores for Artists and Makers
Based on authentic user experiences
Alyssa
6774 reviews
N/A
1 year ago
Disgusting
Minnies fashion -ordered of here on the 8th of feb and never received my item so I rang the bank got my money back and she decides to send item out Bad customer service do not order
Mr
6774 reviews
N/A
1 year ago
Scam - Nothing received money gone
Can t recommend it AT ALL I ordered and paid an item in one of their stores almost a year ago luvevelynclaire I received tons of excuses for the delay and a lot of promises Nothing was true all fake At least I ended up getting a tracking number which gave me a little hope after 10 months but it was cancelled by the seller a few days later and I m being ignored since then No replies on my emails or via the contact option probably blocked anyway Like many others in here I ended up losing my money as it s too late now to get any money back from Paypal and as a customer I seem not to have any protection from BigCartel either It s a paradise for scammers and it seems to be okay The page is even still up and running so don t trust any sellers unless your okay to eventually spend your money for hot air It was a very bad experience and the first time something like that happened to me
Kelly
6774 reviews
N/A
1 year ago
Fauxfursource Cheap rubbish from China
I bought a gilet and a jacket from faux fur source on Instagram The gilet was cheap- looking not at all like the photo advertised and the jacket was light grey when I ordered dark grey I will never use this company again Cheap rubbish They were Christmas presents
Vibeke Nielsen
6774 reviews
N/A
1 year ago
Humbug
Bought a babybody on May30 and paid same day but it has never arrived I live in Denmark and calculated some time before arrival But it is now Juli 22 and when i have written several times they clame that it is held up in customs NO i dont think it is held up And now they dont answer my mails
Mr
6774 reviews
N/A
1 year ago
Website seems great but buyers should think twice
I am sure the website is great for creators artists and so on The only problem is that buyers have no rights at all and sellers can do whatever they want on their website Big Cartel will only tell to sort it out with them directly Well great I m waiting since 1 5 years now for my order and I am pretty sure they already blocked me and just keep the money Also no replies from the page since 7 month And looking at some other reviews this seems to happen regularly It is sad that BigCartel does not protect buyers and what their users do As a buyer i have never felt so let down anywhere
Gretchen Barrett
6774 reviews
N/A
1 year ago
Scam
My husband attempted to buy Ludos for me They took my husbands payment Never sent a confirmation email Never answered emails answered messages off of Instagram and apparently never sent the item Definitely a scam
Christine Martin
6774 reviews
N/A
1 year ago
This is what I got back after inquiry
This is what I got back after inquiry of my orderDon t buy anything it is a scam Package lost in transit sorry we will refund 30 great result Not good enough
Leanne Ferguson
6774 reviews
N/A
1 year ago
Don t order from Minnie s Fashion
Don t order from Minnie s Fashion I ve payed luckily through paypal 3 weeks ago and never received my item Messaged the seller on instagram and got a few very vague replies whoever they are are totally useless Don t waste your time
Lucy
6774 reviews
N/A
1 year ago
Save yourself and don t buy ANYTHING from big cartel
Unless you want to give free money without anything in return then don t buy from any store selling through big cartel They house an immens amount of scammers and the reason why there are so many scammers on it became clear after i got scammed i ordered a t-shirt from fully licenced tees and only got a confirmation mail The following month i haven t heard anything from it I emailed them and no response i emailed big cartel and no response Only after spamming big cartel with about 10 emails telling them they need to respond they responded with a mail that basically said we are not responsible we are not refunding you and you need to contact your PayPal creditcard company to see if you can get a refund They do NOTHING to protect buyers from scammers and that s why it s completely invested with them Don t buy from them not even when you think you found a trustworthy seller You have absolutely no refund to fall back on if anything goes wrong
Theo
6774 reviews
N/A
1 year ago
Borderline scammers don t support
First time I bought from big cartel not a problem Fast forward two years and place an order I don t receive my package I write 3 friendly emails nothing I write a nice but pissed email nothing waiting on my charge back from the bank Don t buy from them it sucks because I love the merch one band was selling No customer support 0 10 don t buy from boarder line scammers