Bljsolicitors Reviews

Used BLJ Runcorn for both house sale

Used BLJ Runcorn for both house sale purchase Would not recommend for the following reasons My queries were not always answered the sellers solicitor complained that mine were not responding to emails I needed advice re a very poor survey but didn t really get any solid guidance I had to continually chase question When I withdrew from the purchase in November 2022 I asked for confirmation that BLJ received my notice of withdrawal asked for my bill I received nothing so I emailed again nothing I left it whilst dealing with family issues Eventually I contacted again because in February I received the first of 3 emails asking me to pay for the deposit for the sale of the house I had withdrawn from in November of the previous year I then emailed the senior partner to make a polite complaint He eventually decided my complaint was unfounded and sent me a bill I picked BLJ because of the decent reviews but my experience was not at all positive would not recommend

Disappointing customer service

I am very disappointed with the service received They didn t get in touch for a week after instructing them to act on my behalf for the sale of my property It was me who had to get in touch calls not returned and when I complained one of the managers who rang me used sentences like it s up to you or excuses such as our SLA to return calls is 1 day which shows no interest in a customer Perhaps something like I would really like to keep you as a customer would have led to a better outcome Really disappointed

Terrible communication and service

Used BLJ on the sale of a property The sale fell through after eight months which though not their fault the communication from them was appalling and constantly having to chase for them to follow up The number of times we phoned and never received a call back we lost count The level of service was terrible

Terrible experience

I ve been asking for additional documents that were missing for a property I purchased and nobody is coming back to me When I ring they keep saying that they ll be in touch but no one does

Poor

At first thought good but then little communication and on the day I found out from my cousin I was at a different court plus felt like they didn t have my best interests I had 4 different solicitors and on the day the solicitor was taking notes like he didn t know much

Quality Service Throughout

Having had original issues with another solicitor not willing to represent me at court as it was too far I ended up changing to BLJ They have been absolutely superb from the start so much so that as the divorce was nearing the end I also used their conveyancing service Both sides have more than warranted the five stars you get what you pay for in the end and for me this was a 5 star service Currently looking at buying a new house and will be using BLJ again

Reliable and professional

I am a first-time buyer of a new build and have limited knowledge about the whole process and my risk The new build was delayed over a year so causing the breach of contract Fortunately David provided support and professional advice to me during the long journey and tried his best to protect my deposit In the end I chose to walk away with my deposit and find other properties I will delegate him to my case again once I find a suitable house Again I much appreciate David

Great Recommend using

I had been with optima legal and has an appalling service from them Therefore chose BLJ as I use them for my remortgages and we completed within 10 working days from start to finish Highly recommend and will be using them again Kelly fearn was great and communication was excellent

I cannot Thank you enough with helping

I cannot Thank you enough with helping my son with his court case Jim has gone Above and Beyond and has been so professional Jim s communication has been outstanding as he has kept me informed at every meeting Jim has literally been the most Outstanding Solicitor and is helpful and caring I am so happy with the service that BLJ have provided Jim has been a Godsend for my family I Highly recommend these solicitors Thank you so much Jim