Bovytours Reviews

Name: Bovytours
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 2.00

Bovy Tours UK Coach Hire and Spanish Coach Tours

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bovytours.co.ukVisit Official Website

2.00

8 reviews

Poor Rating

Based on authentic user experiences

Rated 2.00 out of 5 by 8 Happy Customers

Brett Bone

6780 reviews

N/A

5 months ago

Bad Management

I had a trip booked recently with Bovy Tours Ramsgate to go to Winter Wonderland at Hyde Park Arrived at the pick up point to be told we wasn t on the list resulting in a very upset and disappointed family We was told a full refund would be made but just 24 hours later our booking was strangely crossed out They re excuse was that someone phoned and cancelled due to a death in the family therefore refund was out of the question A devious excuse to pass the blame for incompetence I have received just one comment from this company saying that they tried to solve the situation but I wouldn t listen If I was offered a resolution and a refund I would ve listened I m not going to lose money on purpose They also state that they ve discussed this issue with a newspaper shame they haven t contacted myself It s just excuse after excuse in an attempt to cover someone s mistake Be careful if using this company very quick to take your money but no good at delivering Update Since this review the company has emailed myself admitting a miscommunication and asked me to remove all reviews before giving a refund first Quote following which we will issue 100 direct to your nominated bank account for the 4 tickets for Winter Wonderland Maybe blackmail Even though the refund offer is conditional they still insist that they are not devious or unscrupulous This seems more like a payment to hide their error more than being a decent and honest attempt at giving a genuine refund I d rather stick to my principles and let them keep the money as it s so important to them

Stephanie Obee

Awful company

Awful company given 1 5hr in Bruges the driver blames Bovy Bovy blame the driver for privately hiring the coach Absolutely ridiculous

customer

Not what was advertised Brugges Xmas markets

Sadly been to Brugges today apparently there was a driver short so our time in Brugges was 1 5 hrs this consisted of a 15 min walk there and back to the smaller market we walk fast so an hour visit such a shame as this trip should have been cancelled as it was not what was advertised hopefully the chap who organised it can offer compensation for a wasted journey a day spent travelling even the border force felt sorry for us perhaps bovy tours should be careful who hires their vehicles out with Bovy tours number plates etc as it s bringing their company into disrepute

Philip Newcombe

Poor communication I underpstand that there can be

I understand that there can be unforseen circumstances but please if a trip has to be cancelled it would be common courtesy to let your customers know and not leave them standing at the pick up points

Jane Lesley

Terrible company- trip to London to the

Terrible company- trip to London to the panto- over an hour and a half late picking us up after the show - stood in cold and rain and then stopped 10 minutes from home for a 45 minute break 1 44 in the morning The toilet is blocked on the bus and where we have stopped there is no toilet facilities Never again

Steve

Useless company

Useless company The driver was late arriving after the panto in London Usual excuses Se t off for home at midnight Then the idiot driver stops in a lay-by because of his tachometer time Why he didn t stop at Medway so people could use the loos and get a hot drink USELESS BLOODY DRIVER Eventually GOT HOME 04 30 NEVER USE THIS COMPANY AGAIN IDIOTS BEWARE OF THIS COMPANY 100 UNPROFESSIONAL

David R

Allington Castle Trip was well attended

Allington Castle Trip was well attended for very good reasons Included delightful River Cruise Guided Tour of Castle grounds plus limited access inside of Castle Highly informative and amusing Guided Tour with historical details that you very likely have never come across in a book Highly memorable Sturdy pair of shoes recommended on the walk about