A
Arbetsledare Hbg stad
Bra service
Great support from Boxon teams in order to get us parts needed urgently
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AI Review Summary
Based on 10 reviews
Overall customer satisfaction with Boxon is exceptionally high, with numerous perfect five-star ratings highlighting a consistently positive experience. Service quality is frequently praised, with specific mentions of great support from teams and exceptional assistance from individual staff members like Susanne Müllerhag, Diego De Gante, Mikael Karlsson, and Jonathan J. Delivery speed is a major strength, described as quick, super fast, and extraordinary, contributing to minimal lead times. The ordering process is noted for being very simple and efficient, with quick order processing and turnaround. Customer support is highly responsive, providing fast answers to emails and continuous updates on purchase orders. The company receives commendation for arranging goods in time and providing clear, timely information and feedback. Reviews indicate a reliable and knowledgeable team that is patient and helpful in securing urgently needed parts. This high level of service fosters strong customer relationships and anticipation for future cooperation. While most feedback is overwhelmingly positive, the few slightly lower ratings suggest minor, unspecified areas for potential improvement do not detract from the overall excellence. In conclusion, Boxon is viewed as a five-star supplier delivering outstanding service, support, and delivery performance.
What customers love
- Exceptional customer service and support
- Fast delivery and quick turnaround
- Responsive and helpful staff (named individuals
- Simple and efficient ordering process
- Reliable communication and updates
Last updated 4 months ago
S
Stephanie White
Quick turn around
My order was processed quickly
W
Wordsu Tina Sj beck
Picked up our shipment of boxes
Get a good ordering experience arrange goods in time and feedback questions in time thank you Looking forward to the next cooperation
R
Renata BC
5 stars supplier
Susanne M lerhagCustomer Support 46 766 120 109 r grym
M
Mohsin Raza
Fast response and extraordinary
10 10 super bra service
J
Jonathan
Bra service
Super snabba leveranser
K
kund
Quick Delivery
Fast response and extraordinary delivery speed
N
Northvolt AB
Mr Diego De Gante
Bra service och personal
K
kund
Bra service
Mr Mikael Karlsson provided still providing an exceptional support to reduce the lead time to the minimum Clear information on the clock
S
Shay
Amazing Customer Service
Placing an order is very simple I work with Jonathan J and he is amazing Very patient reliable and knowledgeable He provides continuous updates on my POs and answers my emails quickly
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About Boxon
Boxon.se is a Swedish provider of strategic packaging solutions designed to increase the value of packaging flows from order to delivery, with a focus on full traceability. The company positions itself as a comprehensive partner for businesses seeking to optimize their packaging operations through a combination of extensive product offerings, technological integration, and sustainable practices. The core of Boxon’s offering is a broad selection of standard packaging and specialized emballage, supported by advanced labeling and traceability systems. These solutions are intended to enhance supply chain efficiency and product protection. For businesses requiring specific configurations, Boxon provides tailor-made packaging solutions and the development of custom labels. The company also supplies a range of packaging machines and equipment, alongside additional services that cover the full spectrum of packaging and marking needs. A key element of the Boxon platform is its digital integration. The website features AIDEN, an AI assistant that helps users navigate the extensive catalog and find relevant products and information. This tool is designed to streamline the search process within what the company describes as an extensive range of packaging solutions. The platform also incorporates sustainability as a core principle. Boxon offers environmental markings on products, uses symbols to identify sustainable choices, and provides detailed information on recycled material content and CO2e calculations per product. The company highlights its operational strengths, including fast deliveries and free shipping for orders exceeding 3,000 SEK. Customer trust is indicated by a Trustpilot rating of 4.4 out of 5. Boxon also reports a large base of over 10,000 customers and offers a 20% discount to new customers through a specific promo code. Recent company news includes initiatives related to growth, local operations in Morocco to shorten supply chains, and the publication of a sustainability report for 2025, all reinforcing its position as a strategic packaging solutions provider.