Cardwellandsimons Reviews

I order a school photo from them and

I order a school photo from them and the photo didn t come correctly It was a 7 x5 but the photo didn t cutted a the size it should be It came with a black thick line on the right and bottom of the picture Not happy at all for the price I paid

Waste of time and utter disappointment

My daughter had photos taken from school through cardwell and simons and the pictures were absolutely terrible Sorry to say the honest truth Didn t purchase any of them which was sad I would not recommend them

Very poor quality image

Very poor quality image a line down one side which they refuse to accept as an issue the border around the photo wasn t even straight and looks awful in the frame they provided they offered a refund in return for the photos but as it s the last year I wanted to keep a photo of our child they won t even offer a reduced price as the image is the one we get and that s it Even the group photos were a cheap one this year just the individual photos of everyone stuck on a sheet - not the class together which would have been so much nicer

Awful photos won t be purchasing shinier than Tomatoa s lair in Moana

Both children had school photos taken by Cardwell and Simon and they are quite simply terrible The shine coming off of both of the children is brighter than anything in the photo and it looks like a someone has taken the photo on a tablet Quite sad that we won t be able to purchase these as they are just awful Reading other reviews it sounds like the quality of the printing and physical photos is of sub par quality too Shame as we have bought every embarrassing not well posed photo even when child is eye rolling to see if they can have white eyes for the photo but these we just can t due to the quality of the image before its even printed that prevents a purchase Would not recommend

Very poor customer service

Very poor customer service Sending me today 4 small photos but I m ordered 1 big portret photo Don t want to resend me correct one Also I was wait for my photos 2 weeks and they said they didn t got my order- I must send them screenshots of my bank Also I needed to pay for postage - but normally it comes for free to school also to use website is very difficult always almost to all parents- they sending to school barcodes and we waiting 5 days to scan to get photos and often not opening So big problems always and they not resolve any issues They must leave schools really Charging too much for 2 photos 25 and sending not correct once

If I could give this company zero stars

If I could give this company zero stars I would 7 weeks to get my photos awful customer service and vastly overpriced

Was really looking forward to getting

Was really looking forward to getting my sons year 3 pictures That optimism didn t last for long all pictures were shocking taking photos of children pulling faces and then sending these out to parents very unprofessional stay clear of this company

Standard has slipped a LOT

I would interested to know if any of their photographers are parents and would be happy to receive proofs of their child clearly stressed out and in tears For the kings ransom you charge for these I d expect much better than the shocking photos I received today

The photos are ok but not recommend

The photos are ok the price for all packages is too high I was expecting to get a better quality frames in this price The photos not even been separately I should cut it by myself Same for keyrings With that 60 pounds package I get 4 downloads and a few prints I got a professional dsrl photo camera i could do the same job Very disappointed Not recommended