Carrgardenbuildings Reviews

Carr Garden Buildings Garden Buildings Essex

carrgardenbuildings.co.uk
4.60
10 reviews
Excellent Rating
Based on 10 user experiences

RatingFacts is an independent review platform and is not affiliated with Carrgardenbuildings (carrgardenbuildings.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Discover more

Factory Equipment Construction Services Tools & Equipment Garden & Landscaping Architects & Engineers Building Materials Production Services Manufacturing

Rated 4.60 out of 5 by 10 Happy Customers

90%
0%
0%
0%
10%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 10 reviews

Overall customer experience with Carrgardenbuildings is overwhelmingly positive, with most reviews praising high product quality and excellent customer service. Many customers highlight the company's ability to accommodate custom alterations and provide accurate drawings without needing site visits. Delivery and assembly teams are consistently described as efficient, polite, and tidy, often completing installations quickly and leaving no mess. Specific staff members like Kristina receive repeated commendations for being knowledgeable, responsive, and helpful during the planning process. The company's products, including sheds, summerhouses, and log cabins, are frequently noted for being beautifully made, well-priced, and impressive in finish. However, there is a notable complaint regarding inconsistent after-sales support, particularly when dealing with product faults like a failing door lock. One customer reported severe difficulties in getting a response for a repair over a two-week period after initially receiving prompt service. The company's waiting list can be long due to high demand, as mentioned in one review. The positive experiences significantly outweigh the negative, with many customers stating they would recommend the company and were very satisfied. The overall satisfaction level is high, with nine out of ten reviews awarding a full five-star rating.

What customers love
  • Excellent product quality and finish
  • Polite, efficient, and tidy delivery/assembly teams
  • Ability to accommodate custom design alterations
  • Straightforward ordering and accurate planning drawings
Common concerns
  • Long waiting lists due to high
  • Specific product component failures (e.g., door
  • One instance of unaddressed customer contact

Last updated 4 months ago

S

Bought our summerhouse 11 months ago

Bought our summerhouse 11 months ago door lock has failed twice now and on the first occasion we called Car and they sent someone straight away to replace it Unfortunately this was not the case this time left countless voicemails and sent countless emails over a 2 week period and got absolutely no response Ended up having to arrange pay for the lock to be replaced ourselves we couldn t even get into the summerhouse which had essential items in it The repair guy eventually called us after 2 weeks and had to apologise on his companies behalf for them not returning our messages Not his fault poor fella It seems a good service when they sell you something but not interested after they have taken your money so do bear this in mind
P

Great service and quality

We ordered a Windsor summer house and when ordering we asked for some specific alterations to be made in the summerhouse a rear door for access to the back gates of our property Despite the fact that we did not have a site visit not needed the drawing of the summerhouse was spot on After a week they gave us a delivery date of the 17th November I did check that we were on schedule a few times as had a builder doing the internal fit out booked for the day after The Friday before the installation date they rang to confirm what time they would be here They arrived on time and on the day as stated and had the building up in no time The quality of the work and finish of the product is of a quality that most companies would charge more for Overall the service we received was exceptional and we would highly recommend them to anybodyPaul Griffith
M

Great Shed Company

Hi Guys I just had an 8 x 12 shed delivered and assembled an excellent company to deal with and very well priced The guys that put it up took about an hour left no mess and were very polite and friendly I would definitely recommend them Their waiting list is quite long due to the current circumstances However well worth the wait Thanks Carr Garden buildings Stay safe everyone
C

My Perfect Shed

From ordering to delivery I could not fault this company I ordered a small shed and the quality and finish are amazing Ryan was are fitter and he was lovely and so polite he took just over an hour to get it up left no mess even left a little pot of paint so when the wood drops I can fill in with the correct colour Would definitely recommend this company and whenever I need a another shed garden house no doubt I will be using CarrGardenBuildings
T

Smaller firm absolutely excellent service

I saw their log cabin in a friend s garden recently It was truly impressive beautifully made and compared to similar I d been researching very well priced Maybe I m jumping the gun But so far I ve had 3 very long phone calls with the company- Kristina is amazing - planning the shed which is bespoke They ve sent me three drawings talked me through the process advised on how to approach the council and generally been very professional and careful They re putting in extra doors and windows and I have to say I m really very impressed indeed at the clarity patience transparency It s deceptively complicated putting in an extra building and Carrgardenbuildings are so far fingers crossed really good It s not up or built yet So let s see The other company I approached was Skinners Sheds I gave up they were so shoddy careless and reckless even on the small stuff I knew it was going to end badly
L

Beautiful Log Cabin

I went to this company on recommendation of a friend after an appalling experience elsewhere I was able to visit the factory and see the quality of the buildings and ask Kristina a whole lot of questions Ordering was straightforward and the drawing and specifications of my building all mailed through to me with receipt of my small deposit Advice was given on my base and we used one of their recommended companies for its construction as he was more knowledgeable than the other condidates we chose to qoute for the work Email and phone contact from Kristina was exemplorary all the way through the process and I was even able to have my cabin three weeks ahead of the schedule The three fitters arrived on time with my cabin and built it with great care in my garden They were a great team of guys and a credit to the company They even had their inspector turn up to check we were happy with the build Beautiful product made with care great customer service professional and organised installation team from a local company who deliver a product that is made to last Thank you Carr Garden Buildings I m thrilled with my beautiful log cabin
J

Love my shed

I ordered a Glendale through a garden centre Excellent communication from the company The two men who erected my shed were efficient and polite all put up in one and a half hours and they cleaned up after themselves The shed is great and enhances my garden
P

Stress free from start to finish

I needed a new Summer House to replace an old shed in my garden I looked at various companies and decided to visit Carr Garden Buildings in Wickford My brother has had a Marlow Summer House for quite a few years now and it is still excellent I decided that I wanted a 10ft x 8ft Marlow Summer House so off I drove to Wickford to get some details and a price I walked into the showroom office to receive a lovely friendly welcome from Jim Joe and Kristina All my questions were answered about the Summer House and the concrete base that I needed to construct to site the Summer House There were some discounts ongoing so I was pleased with the price I had a couple of trips back to the office to tie things up and put a deposit down for the Summer House Date was set for the delivery and build of the Summer House I got the Concrete base constructed and delivery build was completed on the elected day The two assemblers were excellent very quick but also very professional I am really pleased with the quality and look of the Summer House in my garden This was stress free all the way through from the first visit until the construction Everyone I had dealings with Kristina Jim Joe and the two lads who built the Summer House whose names I do not know were all very friendly and professional Would recommend this company and would use again in the future Thank you to all at Carr Garden Buildings
W

First class

We were very impressed with the service and shed quality from this firm I had bought elsewhere before a well known and advertised firm and was very dissappointed in the slapdash way the purchased shed was made Not this time an excellent well made shed that went together a dream A very happy customer
J

My partner and I have recently used

My partner and I have recently used Carr for our large garden log cabin I could not fault their customer service Kristina was great very responsive knowable and helpful I m also very pleased with the finished product its of great quality and really did live up to our expectations

About Carrgardenbuildings

Carr Garden Buildings Garden Buildings Essex

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Carr Garden Buildings offers a wide selection of garden buildings including Log Cabins, Sheds & Summerhouses (such as the Shudio, Glendale, Workmaster Apex, and Marlow), Superframes, Corner Cabin with clear glass and glazed doors, and the Plant House designed for potting and growing.

Yes, Carr Garden Buildings provides bespoke design options allowing customers to choose custom sizes, finishes, door and window placements, and roof styles such as single-pitch pent roofs or apex roofs.

Carr Garden Buildings manufactures all garden buildings in Essex from its head office and factory in Wickford, Essex. Delivery is offered free within a 50-mile radius of its SS11 8YB postcode, with potential surcharges for areas beyond this range.

An aftersales service is available to provide advice and support once installation is complete, ensuring customer satisfaction and offering responsive support for any post-installation queries.

Garden buildings are constructed to withstand all seasons, with weather-sealed designs intended to remain dry and comfortable throughout the year using quality timber and construction methods.

Related Companies

View All
1
Shiregb
3.81 (112) · shiregb.co.uk
2
Heirloomroses
3.52 (124) · heirloomroses.com
3
Gardenseedsmarket
3.77 (102) · gardenseedsmarket.com
4
Thesignbuilder
3.57 (136) · thesignbuilder.co.uk
5
Thefloorroom
3.69 (121) · thefloorroom.co.uk
6
Lilpackaging
3.50 (117) · lilpackaging.com
7
Fibreglassdirect
3.67 (113) · fibreglassdirect.co.uk
8
Oakfurniturecompany
3.96 (108) · oakfurniturecompany.com
 View all 20 alternatives
Looking for Carrgardenbuildings alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives

About Carrgardenbuildings

Carr Garden Buildings – Premium Garden Structures in Essex

Carr Garden Buildings is a specialist provider of high-quality garden buildings, sheds, summerhouses, and log cabins based in Essex. With over 50 years of experience in the industry, the company focuses on handcrafted garden structures using premium timber sourced from sustainable FSC forests. Carr Garden Buildings serves customers across Essex and surrounding areas from its manufacturing base in Wickford, Essex, and through its new presence at Alton Garden Centre on Arterial Road, Wickford SS12 9JG.

Handcrafted Garden Buildings Using Premium Timber

The company offers a wide selection of garden buildings designed for both practical storage and lifestyle use. Key structures include:

  • Log Cabins:Handcrafted using slow-grown Scandinavian timber for durability and appearance.
  • Sheds & Summerhouses:Available in designs such as the Shudio (shed/studio mix), Glendale, Workmaster Apex, and Marlow, which features a spacious, light-filled interior.
  • Superframes:Premium apex-style frames suited for home offices or workshops.
  • Specialty Structures:Including the Corner Cabin with clear glass and glazed doors, and the Plant House designed for potting and growing.

Bespoke Design and Custom Sizes

Carr Garden Buildings provides bespoke design options, allowing customers to choose custom sizes, finishes, door and window placements, and roof styles such as single-pitch pent roofs or apex roofs. The company manufactures all garden buildings in Essex to individual specifications, ensuring each structure meets personal requirements.

Delivery, Installation, and Aftercare

The company offers professional delivery and installation services, with a team that ensures minimal disruption and secure setup. Carr Garden Buildings operates within a 50-mile radius of its SS11 8YB postcode for standard deliveries, with potential surcharges for areas beyond this range. Larger buildings, such as Superframes, may be delivered to locations further afield. An aftersales service is available to provide advice and support once installation is complete.

Weather Resistance and Year-Round Use

Garden buildings are constructed to withstand all seasons, with weather-sealed designs intended to remain dry and comfortable throughout the year. The use of quality timber and construction methods aims to provide long-lasting performance in different weather conditions.

Customer Feedback and Display Centre Access

Customer reviews highlight the company’s support, assembly service, and aftercare. Many customers note the professionalism of delivery and installation teams and express satisfaction with the quality of the finished buildings. Carr Garden Buildings invites visitors to view products at its display centre at Alton Garden Centre and offers a newsletter for updates on new products, offers, and company news.

Company Information

Carr Garden Buildings operates from its head office and factory in Wickford, Essex. The company can be contacted by phone or email for inquiries, orders, and delivery guidance. Its website, carrgardenbuildings.co.uk, provides access to terms and conditions, privacy and cookie policies, FAQs, and product information.