Reviews
3.77
5-star
51.28%
4-star
16.24%
3-star
7.69%
2-star
7.69%
1-star
17.09%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Sara Reese
N/A
1 year ago
Posture Plus Operator Chair
Although delivery did take 3 weeks the chair was worth the wait I ordered the Posture Plus Operator Chair fully adjustable and can hold weight up to 28 stone The chair was exactly as ordered Very good quality I would use this company again and have already recommended it to others Customer service was also good
Amanda Hughes
N/A
1 year ago
Issue with damaged good dealt with immediately
I ordered two desk pedestals and there was damage to both which seemed to have been sustained during delivery despite the heavy packaging Customer services were excellent and arranged for two new pedestals to be delivered and the old ones collected within 2 days The overall quality of the pedestals was excellent I have no hesitation in recommending ChairOffice from both a quality and customer service respect
john
N/A
1 year ago
Office chair was ordered and when
Office chair was ordered and when delivered very slight damage but was sorted out and a replacement sent out within a few days Absolutely love the chair Great value but the customer service was second to none Cannot recommend highly enough Thank you ChairOffice Will definitely use you again
Rupert Allen
N/A
1 year ago
Great service
Great service Ordered a new chair online hassle free process I was expecting delivery in 3-5 working days the chair arrived safely and extremely well packed in just 1 working day I had a slight issue with one of the castors not fitting into the base unfortunately - these things happen Quick phone call which was answered immediately by Louie an extremely polite and helpful chap After sending a quick picture a replacement castor was sent This arrived again within 1 working day I actually received a set of 5 so I even have some spares I m hoping to not need a new chair for a number of years but I will be coming back when required Excellent service all around Thank you
gi11ian
N/A
1 year ago
Excellent experience from start to finish
Rarely write reviews but absolutely cannot fault this company Great price - cheapest by far for exact same product as other better known companies free delivery and super quick - 3 days Highly recommend
john antcliffe
N/A
1 year ago
Unbeatable
We were very concerned about getting decent office chairs after a very bad experience with ones that have caused us both back problems The team at Chair Office were amazing We had lots of communication back and forth helping us to choose the right chairs for us Nothing was too much trouble even without the guarantee of a sale Our chairs were delivered by a very good courier company in a short time and arrived well packaged The chairs were easy to assemble such good quality and are really comfortable I would recommend this company to anyone looking for good customer service and quality items at a very reasonable price
Matthew
N/A
1 year ago
An awkward customer impressed with the service
From the get go I was able to discuss my requirements with a knowledgeable member of staff that gave me options of seating No pressure sale just answered questions and importantly listened to me Delivery was quick Assembly was easy even for a disabled person like myself Chair is exactly as i requested and guided to Well impressed with it Its well made and comfy The company delivered Top marks
Lisa
N/A
1 year ago
Trusted site chachi
Called a manufacturer in regards to purchasing one of their office chairs snd they directed me to thus website Order came next day Had no problems setting up the chair and the chair has helped a great deal with my posture Would definitely recommend
Alisdair Mann
N/A
1 year ago
After Sales Care
Initially I ordered a Speciaist office chair from this company which after 2 5 years the gas strut has started to fail However the way they dealt with this was impeccable dropped them a quick message on their web page they spoke to manufacturer and replaced the gas strut within 48 hours it was on my door step A perfect example of Service is not judged on things going wrong service is judged on how they are dealt with
Billy
N/A
1 year ago
Highly recommend
Bought chair on the Friday enquired when it would be delivered was told Monday which was fine Chair arrived Saturday morning wow Simple instructions to build chair very pleased with chair Price delivery overall an excellent service would highly recommend
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