Chariotsspecialistcars Reviews

Name: Chariotsspecialistcars
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 3.86

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3.86

21 reviews

Good Rating

Based on authentic user experiences

Rated 3.86 out of 5 by 21 Happy Customers

Mr Geoffrey Bindley

7526 reviews

N/A

8 months ago

Terrible aftercare and shoddy work

UPDATE - Finance Companies independent inspection found car defective from outset and work not carried out Repair bill is 15 000 Original ReviewSorry to have to write this review however having done some research my problem is not uncommon You should all be aware 1 When you buy a car and they claim it is serviced to manufacturer standards this is NOT true as they failed to check technical service bulletins which are a key part of manufacturer quality servicing They also left the service light on 2 In my case their failure to follow the manufacturer guideline means my front brakes are incorrectly fitted and now warped issue in 180mph capable 4x4 3 Failed to follow guidelines on rear brakes 4 When a technical issue wobbly steering and knock in suspension was raised under warranty insisted I had to resolve it myself and send the bill Unfortunately 3 separate garages struggled to find the issue over a few of months until a full paid for diagnosis by myself discovered Defective Tyres Incorrectly fitted brakes Failed suspension part No one at Chariot s acknowledged ANY correspondence 5 Having waited for a response in January I raised a claim with the Finance Company MannIsland they too have failed to resolve and referred it to the finance broker carfinance247 who have literally tried every trick in the book to avoid taking responsibility 6 Chariots response was to again to ignore it before outright denying that this was anything to do with them Some brilliant anecdotes from my conversation with the owner Franco where he was mostly abusive dismissive and apparently it s all my fault a if I post a negative review he will sue me for slanderb that as a Christian this meant he had done nothing wrong not sure what this has to do with an unroadworthy car c his chief mechanic has 35 years of experience and is brilliant and he rushed my car through the workshop because someone else was off and would have serviced it correctly d his non-response to the warranty wasn t his faulte that I had driven the car f that I may have driven the car erratically causing the brakes to warpg that the inspecting garage had made up the allegation let s just say that they have nothing other than 5 star reviews unlike Franco and friends h that I had never contacted them about any of this despite messages between service Louis salesman about service light and tyre issues and a selection of emails entirely ignored until I threatened legal action The fact is all faults were reported in month 1 again in month 2 of ownership the car is allegedly under a warranty they provide worthless right now and the brake discs are still under warranty with their supplier I could go on but check out similar reviews to mine by googling Car Dealer Reviews current score 3 5 mostly negative Car buying advisor 3 7 5 Auto Trader is quite good bizarrely Common themes of poor service in aftercare arrogant Franko shoddy workmanship and above all taking zero responsibility So overall thanks for the 40K paperweight on my drive Please proceed with caution

Tom W

Arthur Daley Car Sales

Don t bother Agreed deal went to collect car Dirty inside promised jobs not complete Drove it away real issues with back wheel n s vibration Car then broke down Told the garage I wanted my money back as is my legal right Send us an email they said then they said they get one chance to fix it not true within 30 days So if I were you go elsewhere The owner Franco a k a Arthur Daley is not to be trusted

lee cooke

In the last month I have rung up to get

In the last month I have rung on two occasions once to have my tyre changed being told yes we can help to someone in service then telling me that s not something we can help with after no call back was given i had to chase you The second occasion was today I phoned up for an mot was told I can have an mot on the 8th April but they needed to confirm If I could have a courtesy car for the Monday in case the tyre needed changing No call back after being told you would get back to me I had to phone back as I hadnt received a call back and was made out by your collegue in the service department this was not available and this couldnt be case Disappointed twice in a month by lack of service and lack of customer service skills and professionalism I have been with you for almost 7 years through various cars Completely unacceptable I ll take my business else where as you clearly don t want mine

Lorna

Don t buy a car from this dealership

Don t buy a car from this dealership I was promised free servicing and MOT for 3 years after I purchased my car basically I didn t get what I was promised Never use them again

louise Cowell

Be wary

Had car delivered so no chance for close inspection and scratches in car not highlighted only came with one key fob which wasn t advertised and unexpected in car of age and value Had communication with car salesman and manager who promised to correct and after 2 months stopped returning messages Very disappointing Be wary

Bruce Kenendy

Owning a Range Rover Evoque is not the

Owning a Range Rover Evoque is not the cheapest vehicle to run However it doesnt help that most Land Rover Range Rover Dealers want to charge the earth to diagnose and fix any problems eg 180 00 just to look at it However Chariots are nothing like this They want to help they explained and gave me honest advice diagnosed the fault and even managed to reset it as the fault was a false positive Ok it may come back in 6 months but 67 00 compared to 180 00 is a massive difference Also they managed to fit me in on the same day without any hassle Brilliant service

MIKE KAHN

Purchased a car from them

Purchased a car from them Got a fair deal on my car and the service from Franco and his team was first rate So far the car is everything we thought it would be but the main plus was the excellent service Also very COVID conscious

Claudiu Cozmiuc

Excellent

Chariots Specialist Cars offer a personalised and professional service I ve purchased two cars from them within the same year and both cars have been extremely reliable and well prepared prior to deliverance The attention to detail from the detailing staff is second to none Will always recommend and look forward to my next purchase in the future

Symon

Took my car in for its usual service and MOT the team here never fail to be anything other than amazing Fantastic welcome as always I cannot recommend these guys enough - thanks again