


Based on authentic user experiences
Pat Bell
6780 reviews
N/A
11 months ago
A great help
I received assistance with a consumer issue The staff intervened by contacting the energy company and this enabled me to progress my complaint and move further towards a resolution I am in a better position now in regards to finally settling the account with the current SoLR The advisors I had spoken with via telephone were very constructive and I did get some sense of relief by sharing what had become a very troubling problem
Darren
6780 reviews
N/A
11 months ago
Very positive experience
I am surprised by all the negative reviews I had a very positive experience I phoned regarding financial affairs following the death big my Dad and spoke to a lovely lady called Sue Evesham Worcestershire area She called me back on time every time she said she would and she was very compassionate empathetic and professional She gave me very invaluable information which made things much easier for me at such a difficult time Thank you Sue awesome job
Helen Hesford
6780 reviews
N/A
11 months ago
A big thankyou to the energy
A big thankyou to the energy professionally who dealt with our problems quickly and extremely polite
Mike Destiny
6780 reviews
N/A
11 months ago
So helpful with my gas issue trying to
So helpful with my gas issue trying to resolve or at least help the process Marie who I spoke to was amazing and even though she couldn t do more did so much as after I felt less depressed Marie thank you u did amazing for just listening and understanding
Ben L
6780 reviews
N/A
11 months ago
Amazing job on the Social Media of
Amazing job on the Social Media of Burnley and Pendle Citizens Advice i found their amazing videos on Tiktok and they actually helped me
Jay S
6780 reviews
N/A
11 months ago
Citizens advice Middlesbrough
Popped in this morning for their drop in session I was seen promptly Joshua was very helpfull Thanks 10 out of 10 for Customer Service
Mamacat
6780 reviews
N/A
11 months ago
Absolutely wonderful
I contacted them by email regarding money owed to me for months by a utility company They replied with a phone number I rang and within 24 hours I had my money They have helped me in the past too
Chiara Razzi Di Nunzio
6780 reviews
N/A
11 months ago
Very happy with their service
Very happy with the service provided by Citizens Advice They helped me more than once and I wouldn t have been able to deal with those issues without their advice
Tammy Beeks
6780 reviews
N/A
11 months ago
Thank you to the Newton Abbot branch
Thank you to the Newton Abbot branch who s volunteer DT went above and beyond to support me
Debbie Lola Turner
6780 reviews
N/A
11 months ago
Got through quickly with a complex
Got through quickly with a complex issues the advisor was helpful patient and knowledgeable she provided good advice on my next steps