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Coinlist

3.7 /5 - based on 107 reviews

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coinlist.co

2/5 Published Jan 03 , 2024

"Poor customer support which uses "

Poor customer support which uses generic responses which don t answer your question Then close the ticket despite being asked not to

2/5 Published Jan 03 , 2024

"A company that doesn t respect its customers "

Strange company They can t register my account for more than 2 months and they won t let me delete it either Go register or delete Stop messing with my head The only answer I got from them wasJan 23 2022 11 22 am Dear Asilova Maktuba Thank you for contacting CoinList We would like to acknowledge that we have received your request and a ticket 522469 has been created Due to a high level of inbound requests our response times are longer than normal You can expect a response within 7-10 business days You may log in and view your support tickets anytime to see updates If you have not already activated your CoinList support account which is different from your CoinList login please activate and select a password Thank you for your patience For your convenience you can browse our FAQ here which can help to solve many of the most common questions Sincerely CoinList

2/5 Published Jan 03 , 2024

"Terrible customer support "

They won t let me delete my account and won t approve me even though it s been over 10 business days

2/5 Published Jan 03 , 2024

"bad services"

For 3 months they still haven t refunded my USDC after using their converter

2/5 Published Jan 03 , 2024

"Ticket 258052"

Ticket 258052SOL withdraw pending since August 2ndOpened ticket August 3rd Ticket closed with no response Zero communication from CoinlistLeft voicemail on their answering machine Next step is travel to the United States and file in civil court Update funds were released after 2 weeks by far not acceptable withdrawal time but eventually at least settled Time will tell how they handle the larger release of funds in October

2/5 Published Jan 03 , 2024

"They are an unorganised small exchange platform trying to run a business "

I think their queueing agreement with queue-it is a wise choice to conduct a fair ico process Yet their site is slow and inefficient They close many of the site s operations as they wish I understand maintenance and ICO closures But I don t understand closing trading when the market is volatile This causes users to lose money They control the operations as they wish for their own benefit I would never use this site for trading NEVER ICO is the reason I m using their site

2/5 Published Jan 03 , 2024

"ICOs are not ICOs but a lottery"

ICOs are not ICOs but a lottery Effetively they randomly select the 2-5 to buy in an ICO rather than distributing among all interested If I had an ICO to run I would find another provider where I don t antagonize 95-98 of my potential investors

2/5 Published Jan 03 , 2024

"Waiting for 2FA reset"

My ticket number 177838 Dear coinlist support if u read this please solve my problem its very important for me I can t wait few weeks I will update review after reflect Best wishes

2/5 Published Jan 03 , 2024

"I am really disappointed with coinlist "

I am really disappointed with coinlist customer support my problem is pending since 22 days and still not resolve My ticket number is 151505

3/5 Published Jan 03 , 2024

"Reset 2Fa ---- NYM validator"

I need to reset my 2Fa Ticket 539529 all documents attached Waiting for the answer from customer service When the solution will be given I ll update the review ---1st Update-----I ve got an e-mail from customer support quite fast All documents sent waiting for the solution---2nd Update-----Coinlist closed ticket twice without giving any solution ----- 3rd Update ------Now my issue is resolved Generally I m satisfied with the customer service however the process was too slow and I missed NYM sale

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