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Coinsbit
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Coinsbit
Coinsbit is a new trading platform that provides businesses and individual traders with Low commissions, Multi-Support, Strong Security, and Open API
Website
coinsbit.io
Scammed by Coinbit
"Poor service but they did eventually return my coins"
I decided to sign up with coins but about a month ago or so and this proved to be a very difficult and tedious experience I wanted to buy BNB coin using their exchange and use it for a major trade that I had been waiting to get into Coins but still has not approved my account KYC and I followed up with their support and security team on multiple occasions but they have been little to know help and have been giving me the run around There are much better exchanges out there My funds are still stuck in an unauthorized account till this day
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Obi N
"Not an exchange of the people "
I have deposited my plcu wallet balance to coinsbit wallet but it is not showing in coinsbit wallet is it happening because i a have not done kyc verification yet Will it be shown after i do the kyc verification
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Sumit Soni
"I have deposited my plcu wallet balance "
My account has been blocked for more than 2weeks and the support doesn t tell me why I was in a process of withdrawing BTC and they blocked me for some reasons I have to complete the transaction ASAP and also I still have big amount of coins in my account Now I cannot even login to my account I wish they could support me more quickly The 24 7 support reply my email 1out of 10 times Said Dear user good day Your account is being checked by our security service As soon as the checking process is over you ll be able to use your account Please don t worry your funds are safe Sorry for any inconvenience caused and thank you for staying with us I am having a poor experience with them I changed the review from 1star to 2starsThey answered me here and it brings me hope So as they said if they speed up the investigation and unlock my account ASAP I will write a good review for it Please please speed up and if you need contact me directly
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KS
"My account has been blocked"
Warning you might be careful at this exchange I had 3 Problems with them 1 I have deposit 6x on this exchange 5x no Problem all the same Coin But at the first deposit on 15 04 21 I don t get it on my account The Support hasn t answer till today It was only a small amount at the date it has a worth of 46 Now even if they give me my deposit it will be worth of 17 Think about it when you deposit 1 or 2 Bitcoin and this will happen 2 On their FAQ they write the KYC will take 24h I wait now 3 days On all Exchanges I ve been registered the KYC by the longest took 2h 3 they blocked me on Twitter for this tweet Your support isn t the best Missed my deposit and Support dosnt answer Very bad If you Think about to trade on this Plattform Be careful test it with small amount Because their website is not Bad It look good and Trades are working at me But if you have any problems then your f To Coinsbit Please Top up you Support Trading with Cryptos Time is everything If I lost time then I lost Money And you maybe lost your Costumers because the go to Plattforms where it works
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David
"Warning be careful"
I do an upgrade since it is partly my fault I did not succeed But when I contact support for help I expect it to be solved the same day not into the third week Coinsbit did flag my original message for violating Trustpilot standard so I made adjustments They communicated with Trustpilot about my ticket with coinsbit but they did not answer my direct emails to them The late solution from support made me unable to withdraw I had to do a review on Trustpilot cause they did not get back to my emails with a solution Sometimes I waited days for a reply When I had a more descriptive explanation it was quickly solved Below are communication between us If it is software problems ethical hackers aka white hat hackers can help you and the company You can search on white hat hackers ethical and penetration tester You will find companies and networks You can also target the CEO and its executives with feedback Owner seems to be Yaroslav Yaromenko Hackers can find out his contact details as email and who else is executives and their contacts details and then you can contact them Below I have my emails with Coinsbit written Your chat asked me to submitFrom Jan Softa my emailDate Wednesday 10 March 2021Subject Your chat asked me to submitTo coinsbit support email Cc omkar omkar email coindeskPAYOUT ME MY CRYPTO PAYOUT ME MY CRYPTO PAYOUT ME MY CRYPTO PAYOUT ME MY CRYPTO PAYOUT ME MY CRYPTO I have not included a police report yet I don t think they will help me or other regular people very fast But go ahead and include them if you like How far does people have to take it with you Are you pushing it so far so people had to target your CEO to get their money and have you fired From Jan Softa my emailDate Wednesday 10 March 2021Subject Your chat asked me to submitTo Coinsbit coinsbit support emailCc omkar omkar email coinsdeskAs written before read through what I sent you multiple times before and you would see I am trying to withdraw a sum of 6 digits and in total 5 decimals I want to withdraw all the crypto and if you again what I sent you would see I was doing right also with limiting the decimals I waited almost 14 days to make the withdrawal Send my crypto manually NOW Your software are flawed I have also seen reviews on Trustpilot about Coinsbit and there are plenty that had not been paid But that there is the possibility you hold on to people s as long as you can I can send our Trustpilot stories to first crypto news and then regular news The first journalist is Omkar at coindesk Believe me I will add on more How about I create a hashtag thumpcoinsbit to send on my Twitter and Facebook Maybe I should create a group on Facebook called thump coinsbit and there we can paste in our dealings with coinsbit and use crypto forums I have a problem to withdraw 0 03045 from my ETH balance It is six digits in total and five decimal places and it did not work -----original message -----From Support Support coinsbit support emailTo Jan Softa my emailSent Wed 10 Mar 2021 1 30Subject Re Your chat asked me to submitDear user good day Please try to make fewer decimal places no more than six digits Cp 10 map 2021 G B 00 52 Jan Softa my email FILE FORMAT ON ATTACHMENT IS PNGThis is creepy Read the rest text below You asked me already and I explained it multiple times READ THE TEXT I SENT BEFORE LOOK AT THE SCREENSHOTS I ATTACHED IN ONE OF THE EMAILS I SENT ATTACHED AGAIN ON THESE YOU CAN VISUALLY SEE WHAT HAPPENED YOU COULD ALSO SEND THE CRYPTO MANUALLY TO MY COINBASE SINCE SINCE YOUR SOFTWARE CANNOT HANDLE IT AUTOMATICALLY On Tuesday 9 March Support Support coinsbit support email wrote PLease clarify what kind of issue do you have while withdrawing BT 9 2021 G B 16 21 Jan Softa my email butStill no answer It is so bad Jan On Saturday 6 March 2021 Jan Softa my email wrote Hi again I submitted my ticket on the 28th of about and tech support has been notified by you the 28th of Feb It is now the 6th of March and I have still not been able to withdraw my funds to coinbase I just tried again and it did not work I am an EU-citizen and had my account verified before the ticket was submitted If your software are not able to make a withdrawal automatically you can send it manually I give you 24 h to have my funds sent to my coinbase that that I used during this time Plenty of time to transfer After this I have to report it to police etc I can make a review on Trustpilot too Just seem unnecessary when it is so easy to solve Here is my coinbase ETH wallet key They have the key in original email Thank you very much JanOn Friday 5 Mar 2021 Jan Softa my email wrote Hi supportIt has been a few days and I wonder if tech support has a solution JanOn Sunday 28th February 2021 Support Support coinsbit support email
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Jan Softa
"Into the third week support explained why I could not make a withdrawal "
Nice exchange but fees are so high
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Bulti Acharjee
"My withdrawal is still pending "
My withdrawal is still pending It s not working Even support team and support mail team does not give me any reply I am disappointed I get my crypto back please do something for me
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C
"after a few hick ups to get all up and "
after a few hick ups to get all up and running especially the KYC and change of email I managed to get money in and especially out without issues As many below I thought my money was going to be trapped but I got it out in the end The customer service is clearly not proficient in English and leads to loss in translation and service but with patience you get there Hotmail was the issue in the end for me blocking emails from them and not coinsbit
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David
"XRP withdrawal takes up to 3 hours"
XRP withdrawal takes up to 3 hours What That s first time I have ever seen that I choose XRP for transactions because of its fast and cheap transactions but Coinsbit takes too long According to other people reviews I wouldn t recommend this exchange for my friends Now I m little bit worried about my holdings there even when my KYC is verified My XRP arrived after 1 hour what is not so good for an exchange But they have some good gem coins which pays that risk price If they do something with faster withdrawals and modificate KYC a little that would be pretty nice exchange Btw it takes a while to load their website Maybe that s my connection problem
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Jack O Connell
"Difficulty with getting profile set up"
Difficulty with getting profile set up Complications to get my account verified led to lost time trading Support team were helpful and supportive to resolve the issue
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