


Multi-currency financial services - Conotoxia.com
Based on authentic user experiences
ISMAIL BALABAN
6780 reviews
N/A
8 months ago
Unsatisfactory Services with high risk to lose money
Firstly their customer support team was extremely slow to respond to my inquiries and it took several days before I received any assistance This delay in response was frustrating and I felt that my concerns were not being given the attention they deserved Furthermore I had an account with Conotoxia for more than 2 years but all of a sudden it was denied and terminated for no apparent reason Despite repeated attempts to get clarification on the reason for the denial I was not given a satisfactory explanation and was left feeling frustrated and disappointed and unattended It is so obvious that they do fraud against their existing customers as well Overall my experience with Conotoxia has left me feeling unsatisfied and discouraged While the platform offers a range of financial services their slow support response and lack of transparency in their account approval process make it difficult for customers to trust and use their services I hope that Conotoxia takes steps to improve their customer support and account approval processes in the future in order to provide a more positive experience for their customers However I suggest the folk not to use their services It is risky and unreliable
Edmond Santiago
6780 reviews
N/A
8 months ago
Very bad bank
Very bad bank They should rather not be available on App Store or googled They block your account without you even opening The customer service are too lazy to reply Worst bank in Poland
Volodymyr
6780 reviews
N/A
8 months ago
Very bad service
Very bad service Blocked my account without notice Don t respond to me ignoring me in every customer support channel
Makqueen Asadsd
6780 reviews
N/A
8 months ago
Customer service problems
Customer service problems Most inefficient customer service i experienced in life Forget about having 1 dedicated person in account opening process like other serious companies have what i found over 1 month communication with conotoxia that you don t have access to person who check your documents All emails is forwarded via low quality customer service workers who dont have basic logic And you receive same email every second day from another person while the last dont answer your question
Lars Bredahl
6780 reviews
N/A
8 months ago
Money transfere payment service fraud
Money transfere payment service that works also with fradulent companies and fraud scheemes Stay away from all payments connected with this company
TrustPilot user
6780 reviews
N/A
8 months ago
Two transactions stuck
Two transactions stuck Amounts not credited Support not helpful Stay away
Omar El Farouk Zine
6780 reviews
N/A
8 months ago
I really don t recommend to anyone to
I really don t recommend to anyone to use their services Very bad experience racist team they blocked me without any notice after I submitted my copy of passport
Mitevski N
6780 reviews
N/A
8 months ago
Very Bad Bank i was there like around 3
Very Bad Bank i was there like around 3 months and today the 14 11 2023 they blocked my account for no reason the support dont help and i feel bad becuase i have on my account some cash and now i can pay my stuff like food and clothing that i always order online with conotoxia
Coen Backer
6780 reviews
N/A
8 months ago
Huge cancellation fees
No clear details on cancellation fees that occur even when a transaction hasn t taken place yet so if nothing in effect happens with the transaction they will incur fees When contacting customer service they simply say it s buried in our terms and conditions even when transactions are not executed yet there will be fees charged Also when cancelling a non-executed transaction there is no information that you will be charged fees directly it just let s you cancel and afterwards sends you the transaction fees they don t even inform you how high the cancellation fee will be And it s very high for example Euro 74K they charged me with a Euro 498 44 fee This amount is a complete surprise Also when you start the exchange there is no mention of fees it actually says Conotoxia doesn t charge fees everywhere only that your external bank might incur fees Stay away If they honestly show fees that will be incurred if you click the cancel button you are clearly aware but no they make it unclear so they can cash in on you
Duy
6780 reviews
N/A
8 months ago
3 days and no execution
Currency exchange should take less than 8 hours as per their FAQ but it s been three business days and counting I sent a message to inquire two days ago with NO response GBP 4000 in the void Bills need to be paid I have been using this company for many years they were always good but something happened in the last few months and it s gone down hill since then What happened