


Based on authentic user experiences
Phil Petts
6780 reviews
N/A
5 months ago
Bin waiting
Moved into a new property over 2 months ago Ordered bins via the online form and have yet to receive any As the refuse contractors don t accept other bins or bags I m now having to pile garbage bags in the garage trying to fit in tip runs making the car smell like garbage whilst hoping that we don t get infested by rodents in the meantime The first order was mysteriously cancelled and then mysteriously reopened then it was marked as delivered we never received any bins then re-ordered twice and a separate back office complaint - which apparently may take up to 2 weeks to resolve 2 weeks has long gone It s not complex It s been 60 days and I just want some bins Calling today I was hoping for some resolution and an I m very sorry about that we ll send some out tomorrow as a priority but was instead met with the warmth of a doctor s receptionist and told to just keep waiting longer as there s a lot of people needing bins
CL
6780 reviews
N/A
5 months ago
Pay for parking and peeing
Only interested in taking tourists money They charge extortionate amounts for for toilets and parking Set up speed traps for the awful roads Glorious part of the world full of amazing people being ruined by the council policing services
Dick Taylor
6780 reviews
N/A
5 months ago
Alverton Kebab Shop
I went there regularly but this one particular day the worker who always wears a black t Shirt jumped the counter with 2 sharp carving blades In all the cuffuffle I received a black eye during all this I believe that half of them are illegal in the country which I believe is the same as the other kebab shop Ramis I used to live next door to alverton kebab shop for about 6yrs and he regularly owed 1800 for the electric bill and he had his kebab workers ripping out his shop cookers and put new ones in If I was you the council I would go there and really inspect it coz from what I saw work was being done at midnite I was given a black eye and dont know what to do about it He sleeps in the main bedroom and his wife and 4 daughters sleep in the other bedroom except for when he needs his wife for his needs Totally sick I think when you come to live in this country you should live by our rules etc The way he lives and treats his family is disgusting
Geoff Heaton
6780 reviews
N/A
5 months ago
The amount of times I have complained
The amount of times I have complained at the Cornwall Council highways about damage to the roads and they do absolutely nothing disgusting service secondly damaged my car or my parents are they will be paying for the damage believe me it will happen
Mrs Very Annoyed
6780 reviews
N/A
5 months ago
Useless
Useless told me I had a second home and will pay double council tax next year they can t identify where the home is and now ignore me
Dave D
6780 reviews
N/A
5 months ago
Not worth the council tax I pay
Not worth the council tax I pay I have had to file multiple complaints reg noisy neighbors Filled out two noise diaries which is two weeks per diary sent in video clips photos etc A letter was sent apparently which has done nothing 3 years later still having to endure this As if this was not enough got new neighbors other side of me whom are now also being noisy Told to do a noise diary again Constantly on annual leave so you re sat having to wait Ridiculous Feel like I have not slept in 3 years while living here Have had to contact multiple departments at Cornwall council each one more useless than the other Utterly useless is Cornwall Council They do not work for the people whatsoever Happy to receive money that s about it
Anon
6780 reviews
N/A
5 months ago
Communication 0 Excuses 10
Day 3 and no school bus Day 3 and no formal response to online queries Day 3 and still waiting for someone to answer the phone after 41 minutes If this was a private business it would be in administration
J Tomlinson
6780 reviews
N/A
5 months ago
Never answer phone
New to area 2 months no correspondence trying to sort council tax do they EVER answer the phone
Paul Wright
6780 reviews
N/A
5 months ago
Money grabbing con artists
Money grabbing con artists We owned an ex Coastline rental property had to evict tenant who left it like a squat Taken 9 months to complete sale as Coastline had made errors the original deeds when it was sold to us they refuse to accept responsibility and it has cost us 1500 to put their mistake right before we could sell Now Council demanding Council tax for the property of 1350 which was totally uninhabitable while the sale went through but they say it was habitable because it had a kitchen albeit totally wrecked by the tenant
Gloria Aldridge
6780 reviews
N/A
5 months ago
Literal bunch of parasites
Literal bunch of parasites They don t care at all about Cornwall residents They are there for one purpose and one purpose only to extract as much money off of you possible whilst reducing any service they provide which is already close to nothing Can t pick bins up before 2pm Graffiti and crack heads all over camborne Homeless everywhere all over town not getting any real help Police more interested in harassing people instead of solving actual crimes they don t answer the phone they don t respond to emails They want you to fill out there forms in black and white with zero context so they can bill you some more and if you query the bill who cares because they won t answer the phone or reply to emails