Country-connect Reviews

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4.59
69 reviews
Excellent Rating
Based on 69 user experiences
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K

Not entirely as expected

We have had the 900mb system in place for a few months and whilst the communication was good the overall speed for me has been dissapointing Firstly as you can see others have had positive experiances and I would always prefer to work with local suppliers but on this particular occasion I slightly regret taking out the contract that I did I have the Mikrotik router 165 extra and also the Tenda mesh network kindly supplied by country connect to help the issues we were having The hardware itself isn t the most advanced no WiFi 6 only 1 ethernet port and was originally faulty and then taken away to he repaired Country connect have been out a few times to try and resolve the issue but now I feel I m in a position where I just have to simply accept the speeds that I am getting which is considerably lower than my expectation Despite the speed coming in to the property at 900mbs the WiFi speed when sat in the same room as the main router comes through at between 200-300 This wouldn t be an issue if it was consistent as it was promised that the mesh network would provide stability but it varies drastically throughout the house I have 2 nodes upstairs that form the mesh network but upstairs I get between 5-70 mbs with 4 devices connected For comparison I was with sky previous and had a single mini box upstairs in 70mbs Internet and I was getting 65mb download speed Now I have 900mbs package but still often getting less than I was through sky The speed is faster wired but as the mesh system is connected to the router and there is only 1 ethernet port nothing else can be wired which is dissapointing I have had 2 visits to resolve the issue and have pretty much been told now that there are lots of factors affecting WiFi etc The system is considerably more expensive and if I could go back I would likely still use country connect but opt for the 100mb package as at the moment that s all I m really getting in the majority of my property yet paying for 900 Again to stress this is solely my experiance which could be an anomaly I know others are getting great speeds which makes it all the more frustrating I have nearly 2 years left in the contract but at this stage I m not sure I would renew next time around
D

Although we are paying for 1 gb at our

Although we are paying for 1 gb at our home unfortunately it isn t reaching our TV or phones or playstation it maybe an issue with our house the poles are located right outside our house so I woild expect our Internet to be much better
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