Crossdrilledrotors Reviews

CrossDrilledRotors ca - Canadian Brake Specialist

3.55
11 reviews
Great Rating
Based on 11 user experiences

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AI Review Summary Based on 11 reviews

Overall customer experience is sharply divided between extremely negative and highly positive feedback. Negative reviews consistently cite poor customer service, particularly with post-purchase communication and order processing. Multiple customers report significant delays, unprocessed orders, and unresponsive support, with some suspecting the company may be out of business. Positive reviews, however, praise the product quality, noting superior performance compared to OEM parts, including better braking response and reduced warping. Delivery experiences are mixed, with some orders arriving perfectly and others being incomplete or delayed. The product's aesthetic appeal and value for money are frequently highlighted as strengths. Durability and noise reduction are also commonly mentioned as significant improvements. A notable complaint involves receiving dirty or incomplete packages, which detracts from the perceived quality. Despite the severe service issues, product satisfaction among those who received their orders is generally very high.

What customers love
  • Superior product performance compared to OEM
  • Excellent value for money
  • Effective noise reduction and smooth operation
  • Good aesthetic appeal and packaging
Common concerns
  • Significant order processing and shipping delays
  • Incomplete or missing items in delivered
  • Products sometimes arrive dirty, appearing used

Last updated 4 months ago

D

Mike is terrible to deal with after you

Mike is terrible to deal with after you give them money all you get are excuses Dont waste your time
A

Writing review after 2 months of use

Writing review after 2 months of use I ordered premium coated rotors and ceramic brake pads The package received was dirty and didn t give feeling of new product for my civic when I got the order one set of brake pads was missing so has to wait for it In 2 months of use the rotors have already started to rust braking performance reduced significantly All the extra money paid for premium products all waste Worst place to buy rotors and brake pads
B

In the Top 5 Worst Companies

About the worst I have dealt with in quite a while Placed the order and never hear about shipping tracking or any other After 20 days I check in and they had not even processed the order let alone shipped said they were waiting then realised there was nothing to wait for We canceled the order and wiated no refund finally filed a claim with PayPal and on the last day of the dispute the refund was processed Not sure if it was payPan or the seller This took From Aug 5th to Sept 17 with absolutly no communication from the Company or customer service I would definatly stay away from this group and find a reputable seller This is not one of them
S

Company seems to be out of business

Company seems to be out of business I ve sent a few emails and their response has been that they are updating their database This has been over a month now Their website is down must be out of business In the past I had good success getting parts from them but no more
S

Amazing Product Brakes look amazing on my car

Got brakes and rotors for my S5 2010 drilled black they look super nice electro coated the whole package for under 600 tax in shipped Love them highly recommend
C

Decent Brake Pad Provider

When I needed to replace my HONDA CITY 2011 brake rotors I needed to be sure that I purchase the right and good product I got one from eBay last year and with a faulty product I am too much disgusted I called DBC and they assured me that they will provide 1 year warranty Convinced by the good conduct from help center I purchased one set from them Got free delivery Its been 3 months and working good Hope I do not have to change my opinion regarding DBC I lived working with them
E

No WARPING better than OEM

I had a problem with the factory rotors warping and causing a vibration when braking particually at high speed I had them re-surfaced but the problem always returned I often drive from Toronto to Montreal and these already feel much better than the originals I would buy them again
M

Better than OEM

Packaging was great shape all items were in perfect condition and arrived when they were to be here After installing a while ago everything is going wonderful no more st-udder faster braking response cooler rotors and wheels couldn t ask for a better performance breaking system
G

As the title says

As the title says the rotors are great and improved stopping tremendously Not amazed with the pads so far Haven t used them long enough to assess durability but they are nothing fancy No fancy noise absorbing backing padding like high end pads have Too their credit they are quiet and I haven t observed much brake dust Only did the back but if I am impressed in six months I ll replace the front end with the same 2002 Toyota Sequoia 4X4
L

I would highly recommend Disc Brakes

I would highly recommend Disc Brakes Canada to anyone in need of high-quality brake parts They exceeded my expectations in every way

About Crossdrilledrotors

CrossDrilledRotors ca is Canadian brake parts supply company offering high performance disc brakes kits and parts online in Canada Contact us right now

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Frequently Asked Questions

CrossDrilledRotors offers high-performance disc brake kits, including off-road brake kits, top affordable brake kits, and performance rotor options such as cross-drilled, coated, and vented designs.

The store provides fitment for a wide range of vehicles, including ABARTH, AC, ACURA, ALFA ROMEO, BMW, CHEVROLET, DODGE, FORD, HONDA, HYUNDAI, INFINITI, JAGUAR, JEEP, LEXUS, MAZDA, MERCEDES-BENZ, MITSUBISHI, NISSAN, SUBARU, TOYOTA, VOLKSWAGEN, and many others.

Cross-drilled rotors are promoted for improved heat dissipation and resistance to warping, contributing to better braking performance and durability.

Policies include no duties or fees for Canadian orders, free shipping on orders over $100, a 30-day return policy, and inclusion of installation kits with brake purchases.

The store specifically highlights free shipping for Canadian orders and positions itself as Canada’s most reliable brake kit source, with details focused on Canadian delivery.
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About Crossdrilledrotors

CrossDrilledRotors.ca is a Canadian online brake parts supplier specializing in high-performance disc brake kits and components for a wide range of vehicles. The store positions itself as Canada’s most reliable brake kit source, serving both daily drivers and automotive enthusiasts. The website features an extensive vehicle fitment guide covering makes such as ABARTH, AC, ACURA, ALFA ROMEO, BMW, CHEVROLET, DODGE, FORD, HONDA, HYUNDAI, INFINITI, JAGUAR, JEEP, LEXUS, MAZDA, MERCEDES-BENZ, MITSUBISHI, NISSAN, SUBARU, TOYOTA, VOLKSWAGEN, and many others, allowing customers to select their specific vehicle, make, model, and year to find compatible parts. The store highlights several key product lines, including popular off-road brake kits and top affordable brake kits designed for budget-conscious buyers. Different performance rotor options are available, such as Cross-Drilled rotors, which are promoted for improved heat dissipation and resistance to warping, as well as coated and vented designs that contribute to quieter braking performance. Many customer reviews emphasize faster stopping power, improved braking distance, and high-quality construction, along with positive experiences regarding free shipping, fast delivery, and knowledgeable customer support via online chat. CrossDrilledRotors.ca offers several customer-friendly policies, including no duties or fees for Canadian orders, free shipping on orders over $100, a 30-day return policy, and the inclusion of installation kits with brake purchases. The company markets itself as a Canadian-owned business focused on performance, durability, and fitment, providing an alternative to larger retailers with an emphasis on direct customer service. The site also includes a wholesale section, a blog for automotive insights, and a newsletter signup that offers a 10% discount on first orders. With a Canada-based presence and localized support, CrossDrilledRotors positions itself as a trusted source for aftermarket brake parts across Canada.