Easysecureairportparking Reviews

My vehicle was being used as a public waiting room Then verbally abused by Alan the manager

I returned from holiday only to find four people sitting in my car Complete strangers I asked them who they were and immediately got them to leave my car They were so embarrassed They were told by the company they could use my car as a waiting room I called the manager Alan to voice my concerns He spoke over me shouting and verbally abusing me telling me I was a disgusting human being for not letting people use my car I reminded him that I paid for a service and not for my vehicle to be used by their company as a public waiting room by complete strangers But he continued to shout and be rude I will never used this company again I had had coins missing from my centre console that I didn t realise at the time Terrible service terrible attitude

Don t use at any cost rubbish rubbish

Don t use at any cost rubbish rubbish the word rubbish was used because it will not let me use the words that I want

Disgraceful company

I booked a weeks parking at Southampton port I was informed by Ezyparking also known as easysecureairportparking co uk to drop my car and keys off at the short stay car park A week following my return home I received a 100 fine from Parking eye I contacted Ezyparking about the fine when I was told by Alan the manager the fine was all my fault as I shouldn t have appealed the fine Roll forward a few weeks and again another 100 fine from parkingeye This time from the drop off of the car I again contacted Alan and asked him to sort out this fine for me seeing as I am not allowed to appeal the fine I asked him to inform me when it was sorted as he had not sorted the previous one Several emails and a phone call later I got through where I was immediately verbally abused by the manager Alan who was screaming down the phone to me telling me he had hundreds of these fines to sort out He then had the audacity to tell me I was abusive I wasnt and slammed down the phone Now I m left trying to sort this issue out through Consumerdirect Looking at the history of this company it was taken to court and fined last year for breaching consumer protection legislation Absolutely disgraceful company

Avoid this company

I booked with this company but subsequently cancelled booking Had paid extra in case of cancellation I requested refund on 4 Nov but still waiting to be paid 8 weeks later In my opinion they are unreliable and not to be trusted I would avoid this company at all costs

Car damaged and rude manager

Returned from a cruise to find car damaged and undriveable The company owner Alan Naylor tried to blame it on us saying the car arrive like that He left us stranded at Southampton docks for 5 hours we had to use our own insurance to get home He was rude and abusive said he was too busy to deal with us Would not help the police with their enquiries and was uninsured Do not use this company or any of the others run by this man

Not received email to say appeal was rejected

Re EZEE PARKI have appealed re Parking Charge I have received My appeal was rejected even if I was feeling unwell whilst pregnant The Car was not parked but engine light was still on with someone in the car Duration of car in that location was from 18 06 to 18 11 5 mins I have not received any original email to say my appeal was rejected instead the case was forwarded straight to TNC debt collectors I feel like this is unfair that I have to pay a parking fine due to a medical reason Krishma Patel

Good services and good staff

Have used the service several times both for the airport and for the cruise port Very pleased with the service I received which was a good price for meet and greet and made for an easy start and end to my journey Will use again and would recommend

Best service they provide

This is a great place to park your car The customer service is great and the parking attendants are very friendly

I parked my car twice with this company

I parked my car twice with this company and found them good in services