Reviews
3.83
5-star
54.13%
4-star
17.43%
3-star
3.67%
2-star
6.42%
1-star
18.35%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Maggie Morris
N/A
6 days ago
Mikeal D was absolutely fantastic
Mikeal D was absolutely fantastic he took a very stressful situation and resolved it in a calm and professional manner very understanding Can t thank him enough what he did resolved the situation in about 10 mins where we were told it would take 28 days thank you
Anna Nasser
N/A
6 days ago
Peter great customer service
I had unexpected spending and I couldn t pay my final payment Peter was very understanding and helped me without issues I highly recommend this company 5 star service I m debt free and couldn t be happier Thank you for everything
Nilofer Ghaffar
N/A
6 days ago
Nicola was amazing very kind and caring
Nicola was amazing very kind and caring and understood everything Honestly made my day I wish everyone was like this What a wonderful woman Great asset to your team Thank you so much Nicola
Sean Clancy
N/A
6 days ago
My bank account was hacked and frozen
My bank account was hacked and frozen Which meant my payment didn t go through When my card arrived I phoned to update my details and make a payment A lady named Nicola dealt with me She was very polite and understanding
Jessica Scott
N/A
6 days ago
Great helpful staff
Linda was wonderful to talk to Really helpful with answering questions about my case Linda was very professional and gave me some really great information about myself being on maternity leave and how she could help me with sorting my payments Fantastic company to deal with I ve never had a problem
Angel Michael
N/A
6 days ago
Mikeal Dhalapah Customer Contact
Mikeal Dhalapah Customer Contact Specialist Was really helpful with my request Thank you all And overall I have had good dealings with your company
Kerry Asipa
N/A
6 days ago
Great response
I spoke to Liana Briefly this morning after receiving a letter about a home visit from another debt management She Has put my mind at ease hopefully should not hear any further from them thank you so much
Jean Barbier
N/A
6 days ago
Had an issue with my payment
Had an issue with my payment I rung them and my called was taken by Nicola which she was very helpful and able to sort my payment and put me back on track was a little worried because I didn t want to missed any payment But I m glad Nicola was able to sort all for me thank you again
Matt Roberts
N/A
6 days ago
Thanks Stephen
Following an incredibly stressful year I d got behind in my final stages of my IVA Sadly due to previous experiences I ve been left with incredibly high levels of anxiety when dealing with anything bank or money related which makes talking on the phone a challenge Luckily I got through to Stephen Lewis when I finally got up the resolve to call and I m glad I did - He was patient supportive and never came across either pitying or patronising just someone who sounded like they really did care Luckily we re back on track and hopefully will have it all finished off in a couple of months
Mcasey
N/A
6 days ago
Just made my last payment after 5 years
Just made my last payment after 5 years and need to ring in because I had renewed my bank card on my last half payment to finish Made me think back to where I was with my debt and worries thanks for your help the company has changed hand from when I started but from my point view nothing changed My car need replacing with in my IVA need paperwork from IVA for financing part of vehicle this was sorted I am nearly free from debt that s still my goal Thanks again
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