AI Review Summary
Based on 67 reviews
Customers report that Eldercare Resource Planning provides expert, empathetic support that simplifies the complex Medicaid application process and leads to successful approvals. The service is described as professional, knowledgeable, and highly responsive, with advisors who are thorough and reassuring during stressful situations. Many clients feel the guidance was indispensable compared to navigating the system alone.
What customers love
- Helpful advisors
- Medicaid expertise
- Professional service
- Stress reduction
- Great communication
Common concerns
- High cost
Last updated 1 month ago
B
Boogey
Using Elder Care Resource Planning was one of the best things we did when applying for Medicaid for my mom After our initial contact we set up a meeting to discuss what we needed and whether ECR could help us When we discussed the price I was thinking it was a bit of money but after everything we had to go through it was well worth every penny and will definitely use ECR again if needed Shenita was assigned to our case She was wonderful Always responded to phone calls and emails in a timely manner regardless of what inquiries we had After pulling all documents that were required she went to work It took a while to finalize everything but she continued to work until it was completed She was the contact person so we did not have to be in contact with social services I would probably still be trying to get everything finalized When applying for Medicaid it is very intimidating Especially if this is your first time and our social services system is not the greatest There is much to be desired and don t receive much help from them We re just happy we found ECR online
E
E Murphy
Eldercare Resource Planning helped me navigate the complex Medicaid application process
Eldercare Resource Planning helped me to navigate the overly-complex Medicaid application process for my father Amber was able to answer all of my questions quickly and was very patient kind and empathetic the entire time I can t imagine going through this process on my own
B
Bill Ricotti
William Ricotti Review
In my endeavor to get my Mom qualified for Medi-Cal in the State of California I wanted to use a resource that is most familiar to getting the information and filling out the forms correctly the FIRST time and a resource that is familiar in dealing with the county agencies Eldercare came through big time for me Liana Alvarado was excellent always kind and professional and always had answered to the many questions I had My Mother was admitted to her nursing home after a medical issue experienced in her own home and I am so glad I began this qualification process months prior By the time she was admitted the approval process had come through My Mom was in the nursing home for slightly less than 4 months when she peacefully passed away on July 30 2021 at the great age of 99 I am so grateful to Liana and Eldercare for all the help they gave me and my Mom in the last months of her life Sincerely William Bill Ricotti
J
Jackie Zike
Our Representative was awesome
Our Representative was awesome Amber helped us any and all concerns including a difficult employee with the county we worked with Was always friendly knowledgeable and went above and beyond This made for an excellent experience for a difficult situation A
M
Montgomery County MD family
We hired Eldercare planning after being referred to it as an option from my Federal Employee Assistance Program
We hired Eldercare planning after being referred by my Federal Employee Assistance Program We didn t know what to expect but knew we needed to help my mom s declining condition and though the the challenging Medicaid process We were extremely pleased with the service received from all staff we worked with The professionalism was on a top tier level of effort Our assigned planner was excellent extremely knowledgeable responsive detail-oriented and was able to answer any questions with ease When things got challenging with our assigned caseworker she went to bat for us and always got the answers needed--she is clearly a seasoned advocate She successfully helped us get my mom into a long term care facility that is 15 minutes from our home and and that is top-notch My mom is content and being well taken care of The nursing home staff have gone out of their way to constantly provide activities and other care for her as needed We never would have been able to get through this process without the help of Eldercare Planning We d highly recommended them for anyone trying to get their loved one from home into a nursing facility through Medicaid
R
Rachel Schaming
Eldercare Resource Planning - A Treasure Chest of Support
Eldercare Resource Planning is a phenomenal resource At a time when our family was dealing with my sister s rapidly declining dementia we were facing legal and financial matters regarding her care Without ERC s extremely capable talents resources we would have been completely overwhelmed
A
Alex Altman
So helpful
What a relief it was talking to William S I am so happy there is a friendly voice to talk to about all of my concerns If you don t know where to start with Medicaid this is a great start My mother is 72 and disabled she just moved in with us and it has been an extremely stressful experience to feel like I can never catch up with the long laundry list of things we need to do to make sure she gets the care she needs William was a wealth of knowledge answered all my questions throughly and had some really helpful insights He also supplied me with email backup of places to reach out to for aging assistance and medicaid planning Knowing that I have someone I can reach back out to for questions is so reassuring I will say he sounded like an auctioneer on the phone the way he moves through benefits and ideas quickly but to me it seemed it was just because he has so much knowledge to share in not a lot of time Thanks
J
Judy Haney
Thanks Eldercare
Thank you so much This is something you don t do every day so I did not have the knowledge or know how to pursue it when I was denied help with my husband s financial needs That s where Eldercare took over and walked me through the whole process Jennifer literally took over and assured me that we can get this done She was a godsend I was ready to give up but she assured me that we can get this done and we did Thanks again Eldercare and thank you Jennifer I would recommend Eldercare to anyone who is going through this You can not do it alone
C
Christian M
Shawna and her team at Eldercare
Shawna and her team at Eldercare Resource Planning were outstanding Keys to solid business foundation communication communication communication Living a good hour away from my parents home basically in another state I wouldn t have known where to start the process Eldercare Resource Planning and myself did the pre-qualification call to see if I my parents fit into their criteria for offering help We did From there Shawna took the lead and worked with the State of Ohio Medicaid department It was a long process but Shawna kept in constant contact and helped get me through all the hoops and hurdles A lot of paperwork but her team handled that while she told what to look for My time is extremely valuable and to take time away from my daily commitments was not an option Do yourself a favor and do your Due Diligence weigh the costs of your time vs the time to locate documents AND have calls emails with whatever State Department of Aging and you ll see exactly why this statement rings true always hire the experts in the game and you ll see that it was well worth the time Thank you
S
Sherri
So helpful would recommend them without hesitation
So helpful would recommend them without hesitation They had such a great attention to detail and made sure we were prepared with what was needed to apply for Medicaid and were more knowledgeable than even an attorney that we had consulted when it comes to the ins and outs of Medicaid
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