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Overall, customers report an overwhelmingly positive experience with Emarquees, praising the company's professional, friendly, and helpful service from initial contact through to installation and removal. The service quality is consistently highlighted as excellent, with specific commendations for staff members like Chelsea and Chris who are patient, responsive, and go above and beyond to accommodate requests. Delivery and setup are reliable, with crews arriving on time as scheduled and working efficiently and without fuss. The product quality of the marquees themselves is frequently described as fantastic, beautiful, and surpassing expectations, often including positive mentions of additional features like flooring and lighting. The company's communication is noted as second to none, with clear pricing, helpful advice, and quick responses to queries. Customers appreciate the flexibility and willingness to handle last-minute changes or logistical issues, contributing to a stress-free experience. The value for money is considered great, with many reviews mentioning competitive or amazing prices for the quality received. The overall satisfaction is extremely high, with numerous customers stating they would highly recommend the company and use their services again without hesitation. There are no negative comments or complaints evident in the provided reviews regarding service, delivery, returns, or product quality.
Last updated 4 months ago