Falcon9airsoft Reviews

Falcon 9 Airsoft

falcon9airsoft.co.uk
4.90
41 reviews
Excellent Rating
Based on 41 user experiences

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Rated 4.90 out of 5 by 41 Happy Customers

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AI Review Summary Based on 41 reviews

Customers overwhelmingly praise Falcon9airsoft for exceptional customer service, frequently highlighting Ben's helpfulness, knowledge, and willingness to go above and beyond. The service quality is consistently described as friendly, professional, and honest, with staff providing expert advice without pressuring sales. Delivery is noted as fast and reliable, with several instances of personal drop-offs by the owner to meet urgent needs. The product range is considered extensive and of high quality, with many customers satisfied with their purchases. Overall satisfaction is extremely high, with numerous reviewers stating they will exclusively use this company in the future. The business is frequently recommended over competitors like Patrol Base and Defcon. The reviews suggest a strong focus on customer care and passion for airsoft. The single negative review mentions higher prices compared to specific competitors. The vast majority of experiences are positive, leading to strong customer loyalty.

What customers love
  • Exceptional and knowledgeable customer service, often
  • Willingness to go above and beyond
  • Honest advice without sales pressure
  • Fast delivery and reliable service
  • Extensive range of quality products
Common concerns
  • One reviewer found products to be

Last updated 4 months ago

K

Falcon 9 have helped me out massively

Falcon 9 have helped me out massively when wanted to order a new airsoft rifle Ben is such a great help and will be using again Even met a couple of times and so sites
D

Couldnt ask for better service

Genuine honest review Couldnt have found a better company to deal with came into airsoft knowing nothing they gave me plenty of advise and support where needed and set me up with a starter package giving me everything i needed when ever i had a problem falcon 9 was there to help will be using them again
C

Outstanding customer service

Dealt with this company twice now and the customer service is outstanding my first order arrived within 2 days and I put the second order in late but needed some of the gear for a game on Sunday so the owner Ben dropped it off to me himself on the Saturday as he was only an hour away cannot fault them
J

absolutely amazing service and so

absolutely amazing service and so friendly I highly recommend falcon 9 I think this will be my only place I buy from 10 out of 10
J

Blows the competition out the water

Great range of products friendly and professional service very competitive prices I bought everything I needed to get started with airsoft Ben talked me through all the options and was very honest about everything I never felt pressured into buying the more expensive products Everything arrived and worked as expected Falcon 9 is the only supplier I use now Highly Recommend
G

Brilliant customer service

Been doing airsoft for a couple years now but couldn t ever find a shop that both had brilliant knowledge and great stock of items Spoke to falcon 9 and they helped with everything I asked Will definitely be doing a lot more business here
H

Above and beyond for his customers

Spoke to Ben privately looking for advice he took the time out of his day to help me as much as he could including asking follow up questions and updates Never once tried to sell me products that I didn t need and was genuinely interested in helping I ll be using Ben and Falcon 9 Airsoft for everything I need in the future
I

I have recently returned to Airsoft

I have recently returned to Airsoft after many years of not playing Aisoft I had the pleasure of meeting Ben Falcon 9 at Cotswald Airsoft he was helpful and knowledgeable about Airsoft and pointed me in the right direction of what I needed I purchased a G G M4 the Airsoft M4 was awsome straight ot the Box i will be using Falcon 9 to purchase my other products that a require for my new found love of Airsoft the hole experience was awsome
G

Amazing Service

Me and a few mates recently got into Airsoft I found out about Falcon 9 Airsoft through a few Facebook groups Dealt with a guy called Ben who was extremely helpful who went above and beyond to ensure I got everything I needed and even took the time to drop the package off personally as I was in the local area He went through everything and all maintenance I highly recommend Falcon 9 to anyone I will continue to use them for everything
M

Very helpful top notch customer care

Ben was very helpful when getting a new AEG took the time to make sure everything was perfect and I was happy with what I got Big focus on customer care and very passionate about everything Airsoft

About Falcon9airsoft

Falcon 9 Airsoft - Oxfordshire s Leading Airsoft Specialist

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