Customer experiences with Flipr are sharply divided, with many reporting severe issues while others praise the product highly. Numerous customers express extreme frustration with customer support, describing it as unresponsive, arrogant, and nearly impossible to contact via phone. The product quality is a major point of contention, with multiple reviews citing device failures, short lifespans, and unreliable performance over time. Delivery and order fulfillment appear satisfactory for some, with one customer noting delivery within a week. However, the returns and support process is criticized as being obstructive when devices fail. On the positive side, several customers find the monitoring system itself to be exceptional, accurate, and superior to rival products when it functions correctly. The associated mobile application receives mixed feedback, being called intuitive and helpful by some but buggy, non-functional, or lacking basic instructions by others. Initial setup and calibration are frequently mentioned as challenging due to missing or hard-to-find documentation. Overall satisfaction is polarized, ranging from customers who would give zero stars to those who highly recommend the company. The consensus indicates that Flipr's core technology can be excellent, but this is often undermined by poor reliability and disastrous customer service.
What customers love
- Exceptional and accurate monitoring system when
- Superior product compared to some rivals
- Intuitive mobile application with useful advice
- Generally satisfactory delivery and order fulfillment
Common concerns
- Unreliable product quality and frequent device
- Mobile application bugs and compatibility issues
- Missing, unclear, or hard-to-find setup instructions
- Difficulties with device calibration and connectivity
Last updated 4 months ago
