Forbright Bank | A Bank for a Brighter Future
Based on authentic user experiences
Erin Nass
6780 reviews
N/A
9 months ago
Awful Experience Overall
I recently opened a Growth Savings account with Forbright because they had a more competitive interest rate than my other savings account I then proceeded to set up my checking account and another savings account using their external transfer process and was able to link my accounts I noticed a couple of red flags with this bank immediately The first is that when I tried to add Forbright as an external bank with my existing checking and savings account it could not verify them as an institution and gave me four phone numbers none of which were my actual phone number so I couldn t link them as an external account when I tried to verify Forbright from my other accounts I could only link accounts when logged into Forbright and then initiating an external account for transfers but it said the accounts were linked and I was then finally able to transfer money to Forbright The biggest issue occurred when I tried to transfer money from my Forbright account to one of my external accounts I noticed the money had not been transferred after 3 business days and had to dig into the Forbright transfer activity only to find out my transfers had been cancelled I then tried transferring money to my other external account only to have it cancelled again with no notification from Forbright I then attempted to contact Forbright to find out why my transfers were cancelled and they said they were unable to verify my external accounts even though they were already verified and they then said I had to provide proof I was the owner of the account I provided the requested proof and they are still giving me the run-around and keep requesting additional info The latest is that they requested this month s statement and because the month isn t over yet I don t have a statement so I can t physically provide them the info I can t even close my account with them because they said I need a zero balance but since I can t withdraw any of my funds closing my account isn t available either I ve attempted to contact Forbright both via email which I think is answered by a bot and several phone calls only to wait on hold 15 - 20 mins each time and no resolution I ve never had an experience like this with another financial institution and have even gotten the Better Business Bureau BBB involved Absolutely the worst experience I ve had with a bank ever
Mike Smith
6780 reviews
N/A
9 months ago
Instant link to external bank account
Instant link to external bank account appeared to be working fine -- until the end Then it said failed to add We are really tired of a string of text confirmation codes for a single transaction Incredibly disrespectful to customers They ask for verification before any transaction -- this was multiples Not rational
T Nguyen
6780 reviews
N/A
9 months ago
The CD is automatically renewed without proper communicating with their customer
The CD is automatically renewed They never sent the CD ending date notification to my home They only sent the renewal letter I contacted them today right after 1 day after that letter but they did not help or never want to help at all Follow-up with my comments I contacted customer service yesterday No one contacted me by phone or email and I never received any notification that my CD has expired and will be auto-renewed The website portal lacks any method for me to disable the auto-renewed feature or any tool to have the CD close on expiration and transfer the funds to my bank account When I signed up for the CD I was trapped with the trick Even though the renewal letter is dated Dec 20th I received the letter on Dec 31 New Year s Eve I contacted the bank 1 business day after that on 01022025 and the lady asked me to pay the fine of 600 or more to close my account otherwise I have to wait for another year to access my funds Do you think it is fair to your customers who trust you to lay the money in your bank --- Another trick with Forvright Bank Did you ask your online customer to Opt-in to receive emails This is another trick How come an ONLINE banking customer has to Opt-in to receive emails Why don t you have it as the default option and customers can opt-out FOR NOT RECEIVING your emails What is the online banking standard in 2024 Can you help to ask Chase Bank Bank Of America Ally Bank why they don t require these standards and their website has an option for their customers to instruct the bank NOT TO RENEW on the Maturity Date of the CDs and send the funds to their personal bank accounts That is another trick
Pamela W
6780 reviews
N/A
9 months ago
Forbright Growth Savings High Yield Savings Account Approved and Loving it
After being denied to a HYSA at a local bank Evergreen Bank Group 5 25 APY I wanted to test another bank to see if I will get denied After 10 minutes after getting the denied email from Evergreen Bank Group I have applied and gotten approved thru Forbright Bank 5 30 APY on August 9 2024 Both banks had identical questions same requirements to meet when completing the application I have no overdraft credit score at 3 credit bureau are over 820 no credit freeze no security freeze pay bills on time no loan 0 balance on 2 credit cards and overpayment on 1 credit card etc Loving Forbright Bank For me it take 4 days out of 5 days for my money to be transfer between my bank regular saving account to Forbright Bank HYSA Both financial institution go thru security of the money being transfer is from a real person real account and not a fraud thus the reason it take up to 5 days for ACH transfer Calling Customer Service and speaking to Suki Cat and Rhea are awesome These ladies provided answer to my questions and more The ladies have provided me an update with a date when the money will be available to my Forbright Bank account Forbright Bank is a win I am very happy with my Growth Savings Account that I have applied and have been approved for a second Growth Savings account as Forbright Bank does not have buckets yet After calling customer service and speaking to Rhea I was informed Forbright Bank will be looking into having buckets within the Growth Savings account in the future Other features that I love with Forbright HYSA Growth Saving account is you can add more than one external account to the Growth Saving Account You can have up to 5 Growth Savings account Since I now have two Growth Savings Account I have three external account from two different banks to transfer money in and out There is no fees no minimum amount to open the account but an amount is required to be transfer within 21 days after opening the account before the account get close with no deposit Forbright Bank have automatic deposit The website is easy to navigate as well as the mobile app and you can see all approved Growth Saving account on one page You can edit the Growth Saving names for example one account is Growth Savings - Bills another account is Growth Savings - Emergency Funds In the end everything happens for a reason I am a happy customer of Forbright Bank that focus on sustainability coming from a licensed architect LEED BD C I am not an employee I am a happy customer I will be applying for my third HYSA with Forbright Bank
John Wells
6780 reviews
N/A
9 months ago
Forbright Bank Growth Savings is the
Forbright Bank Growth Savings is the perfect savings account Interest rate is among the highest of any of the online or other banks the bank actively promotes environmental causes which we strongly believe in They even gave us an annual pass to national parks for maintaining a balance in our account Their app works great and provide some motivating charts to encourage you to save more Transfers in and out of your account to your checking or other account are easy and seamless Our checking account is with Capital One and we have no problem moving funds in and out of our Forbright Bank growth savings account We highly recommend Forbright Bank
