Frostform Reviews

F8rst time using Worked just the way

Very fast shipping Can t wait to try it out

Fab products and quick delivery

F8rst time using Worked just the way they said

Best purchase I have ever made

Best purchase I have ever made They help make my cakes look awesome I have the 8 inch and 6 inch frost form and I can t wait to use them again

I am very happy about that

It was very quick that I received the answer to my question I am very happy about that

Ordered anFrost Form Kit d delivered with no problems

Ordered and delivered with no problems Kit was good and well made with good clear instructions

Excellent experience

Ordering was easy it arrived promptly and it tastes great

I absolutely LOVE Frost Form

I absolutely LOVE Frost Form Yes there is a learning curve but once you know how to use them you will LOVE THEM I own a bakery in the US and I have a FF in every size they offer And plan to order even more I love this product

Not told by Frost Form about Duty Tax

Frost Form - Very expensive but It looked fabulous and a huge time saver It was recommended by a trusted baker who is local to me and who show cased it on Instagram - I decided to treat myself and as it was coming from Ireland I m in the UK with a 12 shipping fee I order 3 sizes - almost 160 I had good communication via emails off the company about receiving my order my payment and when it was to be despatched Fed Ex didn t deliver on the day their text message stated then I received another text the day after advising me to pay 42 12 in Duty and Tax I immediately emailed Frost Form and requested they have the order back as I was not made aware of this additional cost Frost Form advised they would email me back after speaking to a manager Fed Ex then delivered my order the following day and left it with a neighbour as I was out I was concerned that the request for further payment may have been a scam I emailed the company and asked them what was going on as Fed Ex didn t ask for any further payment It took several days to get a reply and they seemed confused and thought I had not received my order I reiterated what had gone on I really thought there was a mix up - especially as other friends had received their orders and not been asked to pay further Duty costs A week later I receive an invoice in the post for 42 12 from Fed Ex It s a legal requirement that I have to pay - I m very cross about it all - I do understand it s not money going to Frost Form but because of Brexit - but why on earth did Frost Form NOT advise me of this at the time of ordering Fed Ex advised me that the company would have known I would be billed for Duty and Tax I would never have placed the order if I had known because that is a hell of a lot of money I m very cross with Frost Form for not informing me I wouldn t want anyone else to experience this So my advice is do NOT order from this company as they are not open and honest with customers