Reviews
3.62
5-star
45.74%
4-star
13.95%
3-star
12.4%
2-star
12.4%
1-star
15.5%
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Matei Colea
N/A
1 year ago
Outstanding customer service from Will
Was in a stressful situation and Will simplified it down perfectly as well as reassured me it would be taken care of all while being very clear about what was going on
Eden Lazarus
N/A
1 year ago
Jake Fused Bills Amazing Service
Jake from Fused Bills was a big help in making sure I was making the right choice when deciding between fixed and variable rates Their attention to the tariff changes made me feel at ease that my bills wouldn t soar like they have with other companies
Sasha Legg
N/A
1 year ago
friendly and easy experience
we decided to stay on with Fused as it s been really convenient for us housesharing i called up and Thomas was really helpful friendly and clear with getting us a quote he then scheduled a call back with me after we could have a think which was great and simple customer service then it was all sorted just like that highly recommend for those living with house mates
amelia
N/A
1 year ago
Wanted to personally thank Amelia G for
Wanted to personally thank Amelia G for all her help this morning she was very polite and got my issue sorted very quickly
Latisha davey
N/A
1 year ago
Really helpful and easy to set up
Really easy to set up our bills and be able to spilt them between me and my uni housemates lots of options and very affordable Had great help from Jake on the phone and messages to help answer any of our questions and get it set up in time for our discount thank you so much
Sophie
N/A
1 year ago
Very helpful staff
Fused are always super helpful today I needed help moving my payment date and Niamh did it for me within a couple of minutes no stress at all Everyone I ve spoken to at fused has always been super polite and known what they re doing Thanks guys
Kayla
N/A
1 year ago
They were super helpful
They were super helpful I was worried since I wasn t able to pay for some of my bills but would be later so the person assisting me Vennela helped me with that and rescheduled them without any problems so I felt reassured I was able to do all this via online chat too which was a plus for me
Beth Middleton
N/A
1 year ago
Amazing help with setting up bills package
Extremely easy and straightforward to set up bills Liam made the experience that much better He was so helpful understanding and easy to get a hold of and did everything he could to help us get everything set up quickly He was such a great help when we had hiccups with other tenants and i couldn t ask for a better sales advisor Thank you liam your brilliant
Riker
N/A
1 year ago
Water Works The good kind
Although we had some issues with the water bill Thanks Yorkshire Water Fused took on sorting everything for us Izzy was particularly an amazing help and put everything at ease with our worries I will be forever thankful to them Their team are always happy to help and if you ever get Izzy you ll know that you are in the best of hands
Soumili Basu
N/A
1 year ago
We set up our utilities through Fused
We set up our utilities through Fused Bills and it was a very seamless experience Jake W really helped us out with the entire process and was really available to address all our concerns Very happy with the overall process
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