Gdlegal Reviews

We are currently using GD legal for the sale purchase We have used them in the past and had a positive experience but this time round is completely different We had one case handler who we complained about twice and asked for a new one but was denied We are weeks away from completion and we have had two new case handlers in the space of two weeks We have spoken to managers and logged complains but no one responds We have already lost one buyer due to a number of reasons and one of them being the case handler As we are so near completion we think because no one tells us anything we can t change solicitors but if we could we would

Absolutely horrible experience Our solicitor Myisha has completely neglected us throughout the process and now our sale is at risk of falling through She has taken weeks to reply to us via email we have tried calling every single day and she s always too busy She has gotten our names wrong in multiple documents even after correcting her she kept getting them wrong which has delayed the process further She has missed a lot of things leading to the sale being delayed over and over AVOID THIS SOLICITOR AT ALL COSTS it will give you unnecessary headache prolong everything and possibly put your sale at risk

Terrible terrible experience I made the mistake of using them to buy my first property they are nothing like their website They had no care or consideration for my case took on average 10-12 days to reply to any email whilst they never responded to the sellers solicitor leading to them almost pulling out of the sale Furthermore they never picked up the phone despite repeated emails calls and voicemails to try to get any response I finally got a response when I threatened to move to a different solicitor with no care or consideration or explanation for their silence My biggest mistake was not moving to a different solicitor sooner as they lost me 3 months and the purchase would have fallen through if I stuck with them If you want your case handled well and want your solicitor to respond to you then I strongly advise you to not use this company

Absolutely clueless people No urgency to work on my case Won t pick up the phone and can t get in contact No idea of what the purchase price even was The seller s solicitors were chasing up these solicitors as they hadn t heard anything from them How embarrassing

I gave them 1 star as I finally moved I could spend ages writing down all the things that upset me about this company and the additional stress cost they caused during the buying selling process that was within their control but I don t think there is enough room in this text box The advertising on their website is world apart from the experience I received Please avoid

My solicitor didn t respond to my emails for a few weeks while had my offer accepted not provided the documents for the checks I had paid for nor could they be contacted by the estate agents it s only when I insisted to speak to the manager was another solicitor allocated - which could have cost the sale of the property They were terrible at making time to explained what was happening with the enquiries after the checks They also sent me the final bill with my offer letter meaning I had to pay way over the figure quoted by the solicitors with additional charges they didn t make clear when I enquired I was told I need to pay the amount to proceed with the sale of the property - again putting it at risk When I made a complaint explaining the distress and how it put the sale of the property at risk they responded with a one line email offering some money which did not cover the additional costs and distress but after several months of this I accepted and moved on Please be warned They also rang me up after making this complaint offered 100 as a gesture but didn t send me the money after I said I wouldn t take the review down

I never write reviews but had to in this case Do not hire GD Legal for any kind of property purchase I had exactly the same experience as all the other 1 star reviews - No response to emails for weeks- Often sent information weeks out of date- Cost me 000s due to delays- Never had any idea what was going on with my purchase- Transferred from case handler to case handler throughout my purchase and they are often clueless about basics of property purchases

One of the worst experiences of my life working with this firm I was purchasing my first property and Shahla made an already stressful experience ten times worse though poor communication and conflicting incorrect advice which has ended up costing me thousands of pounds On top of this an attitude of contempt from the whole team when trying to achieve a resolution to any of the countless issues I encountered when working with them which are still ongoing but I genuinely don t have the energy to deal with them any more I wouldn t wish the experience I had on anyone

Please avoid this conveyancing company especially if your purchase is a leasehold property The director rang me in person and advised me they were leasehold specialists And the fees would be 1600 and an additional 350 to speed up the process Faizan Acram oversaw this and communication was not great On the day of exchange I was told the fee was 2600 with no explanation of the increase And to my amazement 2 months later he emailed me to tell me he needed 20 for land registry which I presumed had been in the fees But what ensued was even worse 9 months after completion I recieved a bill for over 1000 in service charges in the vendors name When contacting the managing agents they said they did not know who I was and my solicitor should have contacted them and there should have been a welcome pack and they should have ensured service charges up to date and taken a retention This was negligent When contacting GD legal with regards to this issue The manager quickly told me Faizan had left the firm almost sounded like go away it s nothing to do with us I followed their complaints procedure and chased up several times to no avail Their complaints procedure is to ignore 6 months on now and heard nothing

appaling delay ten or is it eleven weeks and still the paperwork not sent Apparently a fee earner as the job title in his email suggests is working on this ridiculous appaling