Geekstore Reviews

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Don t Go Near Geek Store

Wish I d read these reviews before I put in my order Geek Store WORST online experience ever Received a phone case wallet the zipper in the coin wallet was split upon arrival overall quality of the case was low quality When I politely emailed to advise of the disrepair of the zipper asking what options I had to replace or refune I received this reply Dear Customer this is a brand new case so for the zip you need to do up and down 3-4 times it will be good Kind regards Jenny she didn t even bother to address me by name I replied sorry but the zipper would not budge Jenny replied again not bothering to use my name Dear Customer every new one zip like this you can try more times I felt like she was calling me a liar So I sent her a video of me trying to unzip the compartment to no avail asking could I please have a contact for her manager No reply whatsoever I ve never experienced such a non-caring attitude from a customer service rep not willing to help a new potentially repeat customer whose delivered product was nothing short of inferior I would definitely not recommend this company

Not recommended

Much like others I experienced bad service from Geek Store Had to chase up an order for a couple of phone cases as it was stuck on Processing Finally got an email from them a week later with just a tracking number No hi sorry for the delay etc Won t be buying from them again

Terrible customer service

Terrible customer service My product arrived broken trying to get a replacement or refund has met with silence Would not buy from them again

Do not buy from GEEK STORE

If I can give 0 star I will Sent me wrong product did not apologise but offered 50 refund and keep the product I paid for my product in full price why do I have to accept a wrong product Offered me refund but will have to drop it back off to their warehouse to get the refund they should have organise a courier pick up for the wrong product sent their service are not acceptable Do not use this company

These guys are scammers

These guys are scammers They sell product keys for office that has been used yo many times and do not follow up with any useful information after numerous emails to them Stay away

Don t purchase from here

I wish I could give 0 stars for this review I purchased a product that arrived damaged I emailed them about it and they tried to blame the courier clearly wasn t damaged during transit I responded and waited two weeks for a reply meanwhile reaching out multiple times during that two weeks I finally receive a response after advising I ll be taking it further and they said they issued a refund Two weeks later now I still haven t received the refund so I email again at which point she asks for my bank details to issue the refund you think they would ve done this earlier and not told me the refund had been issued when it hadn t overall disgusting customer service and the hi customer in every email despite me signing off my email with my name is just tacky and uncaring Would definitely not recommend buying from here

Dont shop here 2 weeks later still no

Dont shop here 2 weeks later still no product no replying to the emails and a facebook message ive sent Ended up having a buy something i didn t want from another shop leaving me out of pocket Dont waste your time here

What a waste of humanity this useless

What a waste of humanity this useless lot are I checked in via email as to whether the product I wanted was in stock to which they gave a non-specific response that implied it was I then ordered and they immediately said it was out of stock I asked for alternatives to suit the same phone they said they had zero options Absolutely nothing in stock Why they didn t tell me this in the first place I don t know Now its been 5 days and I am fighting to get my refund back If not sorted soon I am off to the police These incompetents should not be in business

Don t do it buy elsewhere

Appalling service No contact by message or email Still packing item after a week just ignore the shipping in 1 to 2 days its an absolute lie

Still got Spam emails got masses of spam emails even

Still got masses of spam emails even after unsubscribing multiple times Finally had to block Unacceptable