


Subsidence problem We have the targeted solution - GEOSEC
Based on authentic user experiences
Liz Lee
6780 reviews
N/A
6 months ago
Extremely Disappointed Please Think Twice Before Hiring GeoSech Unless you like raw sewage in your homes
GeoSec were hired by our neighbour to resolve a foundation issue on their extension On the day of the works GeoSec needed access to our garden we agreed trying to be good neighbours The team seemed stressed at one point the entire crew was huddled around a laptop clearly concerned but they eventually left saying everything had gone to plan Roughly two weeks later we began experiencing major drainage problems in our home Our utility room flooded and we contacted Severn Trent who advised us to rod the drains We tried but the problem only got worse Soon after our soil pipe split Despite repeated calls to Severn Trent who were extremely unhelpful we were left with no functioning drainage forcing us to leave our home and stay with family Sewage was backing up into the house and garden and we had no idea why Eventually Severn Trent brought in a third-party contractor Wilkinsons who used specialist cameras to inspect the drainage system They discovered a section of pipe had been cracked and was completely filled with expanding foam over seven feet of it This section of pipe was located exactly where GeoSec had been injecting foam at our neighbour s property GeoSec initially visited our home and assured us they would help resolve the situation However they have since stopped responding Despite us showing clear photographic evidence of the foam Wilkinsons removed from our pipe GeoSec now deny responsibility claiming the damage was caused by a brick a completely unrelated issue that occurred several doors down They admitted that no checks were done on our drainage system before the work as they could not gain access but they went ahead with the foam injections anyway Their stance is that since they tried to do the checks and paid to do so the fact that they couldn t complete them absolves them of any responsibility The stress and disruption this has caused our family has been enormous We had to move out for weeks miss work clean sewage from our garden arrange emergency plumbing services and spend hours chasing both Severn Trent and GeoSec for help We wouldn t wish this experience on anyone As GeoSec are now refusing to engage with us we feel it s only fair to share our story along with photos of the damage to help others make an informed decision Please think twice before hiring GeoSec
Naima Benguit
6780 reviews
N/A
6 months ago
Alex is amazing
After moving to new house we knew the house suffered some structural movement after sending some pictures to Geosec I had a callFrom Alex the structural engineer and he came around within a week Alex was great and his put my mind at ease He explained everything and how the work will be carried out I m happy with the method they are using and the fact that it can be done without us having to move out is a bonus I m thinking of getting the work done this summer Thanks
Daniel Owen
6780 reviews
N/A
6 months ago
The Engineers were amazing
The Engineers were amazing Took me through the procedures of works step by step Explained everything in good detail so I understood everything they were doing So pleased with the outcome I couldn t have asked for a better job I would definitely recommend this company The Engineers are very friendly and worked really hard 100 happy with what they did and more
Dan Ford
6780 reviews
N/A
6 months ago
Great work
Hi I d just like to say a big thank you to Mustafa and his team for a great Job they were very professional and attention to detail was important to them I would highly recommend them to anyone as they treated are listed building with care Good luck for the futureGeosec Thanks again Dan site Manager Thetford Grammar School
Andrie DEMETRIOU
6780 reviews
N/A
6 months ago
Valuable Advice
I want to thank Mustafa for his excellent assessment and advice on the problem His professionalism and attention to detail were impressive and his insights really helped guide me in the right direction I highly recommend him for anyone looking for expert advice Thanks again
Penny Weller
6780 reviews
N/A
6 months ago
Nariman and his team were excellent
Nariman and his team were excellentAdvised me on so much stuff and put my mind at restEverything that they promised was doneNariman Showed me how things had improved already after the job was doneThey were an excellent team and very friendly I certainly would recommend them to anybody who s having problems with subsidence it will be sorted Efficiently and you will Immediately be able to relax Penny
Christopher Noulton
6780 reviews
N/A
6 months ago
I highly recommend Geosec
I highly recommend Geosec s Geo Technical Engineer Angelina and Structural engineer Camil who did a site visit to my elderly mother-in-law s house to establish whether a crack in the internal wall was serious They were both so friendly and thorough in their investigation of the property surveying the loft area the neighbours internal wall and all of the outside exterior walls They concluded to our relief that the problem wasn t serious and did not need any intervention by Geosec Thank you for your honest opinion and your time travelling to assess this
K Kalash
6780 reviews
N/A
6 months ago
I highly recommend Geosec engineer
I highly recommend Geosec engineer Kamil He is great super knowledgeable and helpful very thorough took time to explain things properly to enable us make an informed decision Thanks a lot
Neil
6780 reviews
N/A
6 months ago
Susidcence Enquiry Survey
Paul attended my property free of charge following a request on my part to inspect areas of concern relating to potential subsidence and drainage issues The potential issues I had were inspected and addressed while Paul offered an honest and professional appraisal of the situation which in turn required no further action The typical signs and causes of subsidence were explained and how Geosec would remedy them should it be necessary on this occasion this wasn t required and I was reassured and pleased to have the input from an industry professional I wouldn t hesitate to get back in touch or forward to friends and family should their services be required
Regina Naluggwa
6780 reviews
N/A
6 months ago
Great customer service
After finding some cracks in the property am purchasing I was filled with anxiety I made an enquiry with Geosec Martina called me back and was very helpful I would like to thank Camil for taking the time to listen and advice me He was very informative professional and kind I could tell he knew what he was talking about I can t thank Camil enough and I won t hesitate to use Geosec in the future