Gigantti Reviews

Gigantti verkkokauppa - Elektroniikkaa ja kodinkoneita

gigantti.fi
1.94
31 reviews
Poor Rating
Based on 31 user experiences

Rated 1.94 out of 5 by 31 Happy Customers

16.1%
3.2%
3.2%
12.9%
64.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
D

DO NOT DO BUSINESS WITH GIGANTTI

DO NOT DO BUSINESS WITH GIGANTTI Purchased a 200 euro pair of Bose earbuds that stopped working 18 days after purchase When I returned to the store I bought them from in Espoo I was told that after 14 days they would have to be sent to a service repair shop where they would determine if I should receive a new pair This I was told would take up to 2 weeks When at 4pm I asked to speak to someone capable of making an informed decision I was told that all managers had gone home for the day Buy a product Keep it for just over 2 weeks Bring it back to the store so they can keep it for the next 2 Are you kidding me HORRIBLE CUSTOMER SERVICE DO NOT DO BUSINESS WITH GIGANTTI WORST CUSTOMER SERVICE IN FINLAND AND THATS SAYING SOMETHING
F

Probably the worst place to buy electronics in Finland

Nothing in their service works as it should their customer service is terrible the website is full of bugs no english you have to return things physically to shops to get a refund you also need to physically go to the shop I bought a CPU from them and it arrived 8 months later with no apology nor even warning of it ever being delayed or ETA on the date Then it was broken and I had to wait 6 weeks after bringing it back to repair for them to say we have realized we can t fix CPUs so we will refund you Great thanks for making me unable to work remotely for 6 weeks for no f reason
K

Gigantti is a disaster

Gigantti is a disaster My son recently bought a keyboard from there He plugged it into his computer at his mom s and the computer died five minutes later An hour later he plugged in the keyboard into his computer at mine and the computer died in the same exacy way five minutes later Yet when we brought it into Gigantti for repair they audaciously claimed that the computers breaking had nothing to do with the keyboard and we had to pay for the repairs I personally stopped buying things from Gigantti years ago as the products are crap and the service is a disaster Too many bad experiences Verkkokauppa is a thousand times better
J

Return policy issue

Bought true wireless and thought the return policy would apply There is a separate mention in the policy about hygiene products eg tooth brushes hair removal products etc and in-ear products I never checked this part as I find headphones to be in totally different product category than hygiene product Now I have these 280 euros costing headphones that don t fit me Never again
M

Desperate to sell anything

I went to Gigantti in Kaari to buy a TV set I had reviewed on the web and made up my mind The salesman tried to sell me another more expensive tv model Then he started offering me services and products I do not need like tv set calibration and some other services for 50 e a month new phone subscription higher speed internet connection even antivirus software for my computer this went on for quite a while until I said please stop I came here to buy one certain product and nothing else so stop and get me that When he went to get it from the store I left the shop as quickly as I could nervous and agitated straight to Verkkokauppa dot com No more Gigantti for me not even for a simple tooth brush I had two painful issues with that shop before
O

Gigantti Finland Rude Customer Service

Reviewed the Bosh Hob PVQ795F25E as follows Purchased this hob the first week of December 2021 with a delivery date end of March 2022 and only now the distributor monopoly is informing about a delay or 4 additional months This is outrageous How can they be allowed to do business in a developed country And the staff of Gigantti deleted it Where is the freedom of speech Not to mention the rude customer service
T

1 order 4 delivery points bills coming separately

I made in Gigantti web shop ONE order with 5 items and Klarna billing Delivery was forced in 4 separate deliveries and I couldn t choose same delivery point Now when I have collected those packages from different places needed car Klarna is sending piece by piece bills for each Unbelieveble
S

I ve had a horrible experience with Gigantti

I ve had a horrible experience with Gigantti s customer service My dishwasher has been broken for over a month now and they refuse to replace it until the manufacturer checks it out But the manufacturer isn t doing anything either I m stuck without a working dishwasher and neither Gigantti nor the manufacturer are taking responsibility It s frustrating and unacceptable to deal with such poor service Definitely won t be shopping here again
F

Defective microwave and customer service

The microwave I ordered was delivered with a gap in the door and clearly faulty When contacting customer service I was informed that I had to somehow carry this heavy item to posti to return or pay myself for them to collect I have no car which is half the reason I ordered the microwave online with home delivery in the first place Now I am stuck with even more inconvenience and having to pay more money for their f k up Never doing business with them again
V

Fake reviews for products

I bought product in this store and didn t like it I want to place a review for a product in this store this store shows product rating but their system do not have a button to submit review I m contacted support to ask how I can place a review and got response that they send an offer to place a review randomly to few percent of their customers These email reviews come randomly and unfortunately cannot be influenced If you receive this email you will receive it as a separate email It s calls reviews fraud I think that company allows to place only positive reviews on their pages

About Gigantti

Gigantti tarjoaa parhaan valikoiman elektroniikkaa ja kodinkoneita parhaaseen hintaan. Tervetuloa ostoksille Gigantin verkkokauppaan!

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