Gluestore Reviews

One star because I can t give less

One star because I can t give less Your customer service is absolutely terrible I ve already sent an email asking you to let me know if this order is coming Would you mind giving me an answer I d like to have my money back ASAP if the order has been cancelled for some reason This is the second order I put through online and the first time you made a mistake on the size so I never got to have what I ordered now this Seriously I am astonished by the level of service you have towards your customers

Order never arrived no communication

Tried reaching out to customer service multiple times and no response ordered over 2 weeks ago now and yet to receive an update total scam

Where is my order

Where is my order What s with this customer service

i wish i saw these reviews before i ordered

ordered some shoes as christmas gift for my mum 2 weeks later they still havent shipped my order or given any updates whatosever then i reviece an email titled update to your order yay finally your order is out of stock but oh but hey heres a 20 dollar coupon that you can only use on full priced items excluding nike or other big brands now i dont have a gift for my mother and have to find something when everything is out of stock right before christmas customer service seems completely automated and no help at all from them DO NOT BUY FROM HERE

Sold out and gave a useless voucher

Bought a Christmas Gift for my brother They cancelled and refunded my order due to it being sold out and gave me a 20 voucher that u can t only spend on full priced items - what is the point

Totally Untrustworthy Company

Totally Untrustworthy Company My first two orders with them were cancelled as they sold me stock that they never had Their systems are set up to take your money make you wait days then send you a refund notice which takes another 5 days to get A fraudulent system that totally wastes your time and money Unprofessional company who does not put the customer first Avoid Avoid Avoid

Terrible

Terrible they sell stock in a completely dishonest way After purchasing an item and waiting a few days I never heard back about my order so I had to give them a call to find out how it was progressing After I called they cancelled my order but they don t tell me why or send me an email until I called them and asked them about it Additionally had to wait an hour in queue before speaking with them Also their website s messenger service is horrible which is incapable of providing any assistance or answers

Selling products they don t have

Selling products they don t have three times this has happened Still haven t received another item I ordered and haven t heard from them I won t be doing this again

This store should not be allowed to operate

This store should not be allowed to operate I purchased shoes online from them and after 3 business days the time they told me to wait I waited and heard nothing from them so I had to contact myself and they told me that it hadn t been processed so I then wanted a refund and they had simply denied and this money shoes was urgent for my sons birthday gift